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ManpowerGroup is seeking an IT Program Manager II for a Charlotte, NC, hybrid role. The candidate will own end-to-end programs within GBAM International DQCE, coordinating with business and technical leaders to ensure data quality and timely regulatory change delivery.
The role requires strong analytical skills, excellent communication, and the ability to manage multiple priorities across global data domains, with hands-on experience in data reporting and governance.
Our client, IT & Data Management is seeking an IT Program Manager II to join their team. As an IT Program Manager II, you will be part of the GBAM International DQCE team supporting Global Technology and partnering closely with Line of Business and technical leadership. The ideal candidate will have strong end-to-end program ownership, crisp communication across technical and business stakeholders, and a detail-oriented approach to data quality and incident triage which will align successfully in the organization.
Job Title: IT Program Manager II Location: Charlotte, NC (Hybrid - 3 days onsite per week required) Pay Range: $50-$53/hr
Serve as an individual contributor at the program level within the GBAM International DQCE team, helping ensure standardized technical processes, procedures, controls, and data management practices across Global Banking, Global Markets, and Global Corporate Investment Banking data. Partner with Line of Business and Tech Leads to ensure data is accurate, complete, and fit for purpose, supporting International data coverage and enterprise data management expectations. Perform data analysis and help construct reports that answer business questions, reveal insights, and support regulatory change delivery and compliance with global records policies and standards. Triage and help resolve data incidents for the domain across Capture, Transport, and Use, ensuring timely identification, reporting, and adherence through tools, meetings, and routines. Coordinate development activities across teams impacted by Authorized Data Sources or Authorized Data Sets, tracking scope changes and supporting on-time delivery of prioritized regulatory changes.
At least five (5) years of project management experience, with the ability to manage multiple priorities and projects simultaneously. 5+ years of relevant (technical) experience, preferably within Global Markets, Global Banking, or GCIB domain areas. Strong proficiency with data mining/analytics tools such as Excel, Tableau, and SQL, including the ability to build out and maintain Tableau reporting from multiple sources. General knowledge of bank/technical process and tools including TPAS, PPRT, DART, AppHQ, and CIMA (or equivalent familiarity with similar enterprise tooling and processes). Ability to access data, perform independent research into data problems, determine root causes, propose solutions, and communicate complex technical messages clearly both orally and in writing.
Opportunity to contribute to a newly established program/project tied to prioritized regulatory changes and enterprise data quality control expectations. Direct impact on data management coverage for technical processes, procedures, and controls across International, Global Banking, GCIB, and Global Markets data. Visibility with technology and Line of Business partners, including the ability to communicate effectively with technical leadership and executives. A structured environment that emphasizes standardized technical processes, controls, and enterprise change management standards. Engagement in end-to-end delivery activities, including deliverables, Jira stories, setup coordination, and ongoing monitoring of scope and change.
Upon completion of waiting period consultants are eligible for:
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years.
We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.