IT Patch & Systems Engineer II

Relha LLC; Phoenix (AZ); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

401(k) matching

Tuition assistance

Employee volunteer program

Wellness program

Ownership stake

Medical and dental insurance

Job summary

Western Alliance Bank is seeking an IT Engineer II to support and manage IT infrastructure, applications, and data. The role involves assisting senior engineers, implementing new technologies, and ensuring system security and performance across servers, networks, and platforms.

You will coordinate patch remediation projects, track KRIs and SLAs, and collaborate with EPS, business, and solution teams. Proficiency with MECM, Intune, ServiceNow, PowerShell, Windows OS, AD, Azure, and Linux OS is

Qualifications

• 1+ years of related experience in IT App Support, IT Development, IT Networking, or similar field.
• Bachelor’s degree in information systems or related field.
• Entry level to intermediate knowledge of Financial Services or Banking is preferred.
• Intermediate speaking and writing communication skills.
• Strong analytical and communication skills with a focus on cross-functional collaboration.

Responsibilities

• Administer patch management support of servers, workstations and enterprise system devices.
• Maintain Incident, Task and Change support ticket assignments.
• Track and report on related KRIs, SLAs, and vulnerability metrics.
• Coordinate with Business End users, IT and Solution support teams to conduct vulnerability and patch remediation work.
• Design, build and deploy packaged updates and application installs associated with patch vulnerability management.

Skills

Analytical thinking

Cross-functional collaboration

Communication skills

Education

Bachelor’s degree in information systems or related field

Tools

ServiceNow

Power BI

PowerShell

Windows OS

Active Directory

PatchMyPC

Rapid7

SharePoint

Confluence

Job description

Western Alliance Bank is seeking an IT Engineer II to support and manage IT infrastructure, applications, and data. The role involves assisting senior engineers, implementing new technologies, and ensuring system security and performance across servers, networks, and platforms.

You will coordinate patch remediation projects, track KRIs and SLAs, and collaborate with EPS, business, and solution teams. Proficiency with MECM, Intune, ServiceNow, PowerShell, Windows OS, AD, Azure, and Linux OS is