IT Partner Services Intern — Hardware & IT Ops (Paid)

Union Home Mortgage; Strongsville (OH); On-site; USD 14,000 - 20,000; Full time

Job summary

Union Home Mortgage in Strongsville, OH is offering the L.E.A.D Internship Program for the summer. The Partner Services Specialist Intern will support IT operations by provisioning and decommissioning hardware, managing end-user devices, and assisting with inventory control from the Strongsville center and remote branches.

The role exposes you to real-world tasks, requires pursuing a tech degree, and emphasizes mentoring, professional development, and collaboration with senior staff on upgrades

Qualifications

• Pursuing a technology degree; internship focuses on IT hardware provisioning and asset management.
• Strong networking and troubleshooting skills; able to learn quickly.
• Excellent communication and teamwork; capable of handling multiple tasks.

Responsibilities

• Image, build and install PCs in accordance with department standards.
• Identify potential changes and process improvements for senior management.
• Manage inventory control center and tracking of all assets companywide.
• Ensure work is within service levels and department guidelines.
• Collaborate with System Admins and Engineers on next generation platforms.
• Assist in managing hardware and software ‘equipment’ requests.
• Collaborates with colleagues regarding incidents related to PC environment.

Skills

Networking basics

Customer service

Team player

Communication skills

Self-motivated

Problem solving

Time management

Proactive work ethic

Education

Pursuing technology degree (2/4 year)

Previous internships/work

Tools

A+ Certification

Job description

Union Home Mortgage in Strongsville, OH is offering the L.E.A.D Internship Program for the summer. The Partner Services Specialist Intern will support IT operations by provisioning and decommissioning hardware, managing end-user devices, and assisting with inventory control from the Strongsville center and remote branches.

The role exposes you to real-world tasks, requires pursuing a tech degree, and emphasizes mentoring, professional development, and collaboration with senior staff on upgrades