IT Ops & Business Coordination Lead

Halliburton; Houston (TX); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

World Class Benefits

Job summary

Halliburton, in Houston, seeks an experienced IT/Operations leader with broad regional responsibility. You will supervise diverse teams, manage IT service delivery, and coordinate hardware/software deployments, infrastructure, and vendor relations.

Responsibilities include overseeing asset and incident management via ServiceNow, aligning with IT standards, and guiding project and program management across units. Onsite role with comprehensive benefits.

Qualifications

• Undergraduate degree in a related technology or business field or equivalent work experience.
• Typically requires 6–8 years or more of IT and business processes experience.
• Experience in IT coordination and management.

Responsibilities

• Supervise regional/local areas across operations, applications, business units, customer service, infrastructure, program management and service delivery.
• Manage and prioritize requests for hardware, software, systems access, and user support.
• Coordinate hardware and software installation and configuration for desktops, laptops, printers, servers and networks.
• Review IT requirements to deliver cost-effective solutions in line with IT standards, policies and procedures.
• Act as escalation contact to resolve IT service delivery and billing issues.
• Support application architecture, standards/tools, licensing, release and portfolio management.
• Coordinate business unit alignment, customer advocacy, demand management and project management.
• Support service desk, security administration, request management, desktop support and delivery management.
• Oversee infrastructure services including network/server operations, firewall management, software distribution and security policy.
• Coordinate supplier relations; support program management and regional service delivery.
• Supervise others and coordinate activities; plan work and administer policies.
• Oversee ServiceNow for asset, change, CMDB and incident management.
• Oversee asset and incident management.

Skills

ITIL

CompTIA

SAP

Essbase

Hyperion

Project management

Networking

Cloud

Education

Bachelor's degree in related tech or business

Tools

ServiceNow

Job description

Halliburton, in Houston, seeks an experienced IT/Operations leader with broad regional responsibility. You will supervise diverse teams, manage IT service delivery, and coordinate hardware/software deployments, infrastructure, and vendor relations.

Responsibilities include overseeing asset and incident management via ServiceNow, aligning with IT standards, and guiding project and program management across units. Onsite role with comprehensive benefits.