IT & Operations Support Specialist, Tier 2
Massachusetts Institute of Technology
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Job summary
MIT Federal Credit Union is seeking an IT/Operations Support Specialist to provide advanced technical support for its computing environment, ensuring security, availability, and performance of all systems. This role serves as a Tier 2 escalation point, diagnosing and resolving complex hardware, software, network, and cloud-based issues while delivering exceptional service to members and employees.
The successful candidate will combine technical expertise with an understanding of credit union
Job description
MIT Federal Credit Union is seeking an IT/Operations Support Specialist to provide advanced technical support for its computing environment, ensuring security, availability, and performance of all systems. This role serves as a Tier 2 escalation point, diagnosing and resolving complex hardware, software, network, and cloud-based issues while delivering exceptional service to members and employees.
The successful candidate will combine technical expertise with an understanding of credit union
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