IT Operations Specialist II: Automation & PowerShell Pro

deploy; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

DEPLOY seeks an IT Operations Specialist – Level 2 to drive automation and reliability across client IT Operations. You will automate user lifecycle, hardware, and software processes using PowerShell while managing Entra ID and M365 administration to ensure fast, seamless user experiences.

Responsibilities include building scalable automation, supporting Level 2 incidents, coordinating asset records, and contributing to ITSM integrations.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• 5+ years of IT Operations or Systems Administration experience.
• Strong PowerShell scripting, troubleshooting, and automation required.
• Experience with Microsoft 365 administration (Exchange, Teams, SharePoint, OneDrive).

Responsibilities

• Develop and maintain PowerShell automation for hardware, software, and user lifecycle processes.
• Manage user accounts, roles, and permissions in Entra ID and Microsoft 365.
• Administer M365 applications (Exchange, Teams, SharePoint, OneDrive) and automate recurring administrative tasks.
• Diagnose and resolve Level 2 hardware, software, and user issues, preventing recurrence through automation.
• Integrate ITSM workflows with automation to streamline requests, fulfillment, and tracking.
• Execute procurement, logistics, and deployment tasks under IT Operations Manager direction.
• Maintain up-to-date user, device, and asset records across systems with a strong attention to detail.
• Support new-site deployments and M&A integrations, coordinating hardware and account provisioning.
• Provide surge support for Help Desk operations as needed.

Skills

PowerShell

Microsoft 365 administration

Windows administration

IT asset coordination

Automation

Entra ID

ITSM integration

Education

Bachelor’s degree in Computer Science or related field

Job description

DEPLOY seeks an IT Operations Specialist – Level 2 to drive automation and reliability across client IT Operations. You will automate user lifecycle, hardware, and software processes using PowerShell while managing Entra ID and M365 administration to ensure fast, seamless user experiences.

Responsibilities include building scalable automation, supporting Level 2 incidents, coordinating asset records, and contributing to ITSM integrations.