Automation-Driven IT Operations Engineer

Winston Taylor; Los Angeles (CA); On-site; USD 121,000 - 137,000; Full time

Job summary

Winston Taylor in Los Angeles seeks an IT Operations Specialist to automate, monitor, and support a complex enterprise environment, including IAM, network and SaaS platforms. You will leverage PowerShell and Active Roles, provide tier-3 incident and problem management, and collaborate with cross-functional teams.

The role requires 3+ years in IT operations, an Associate's degree, experience with Microsoft, Cisco, Meraki, VMware, ITSM tooling, and Azure/Entra/M365 administration.

Qualifications

• Associate’s degree required.
• 3+ years in IT operations with ITSM experience.
• Experience with Microsoft technologies, Cisco, Meraki, VMware.
• Azure, AD, Entra and M365 administration experience.

Responsibilities

• Network/Application monitoring and triage.
• Run automation using PowerShell, ActiveRoles Server, etc.
• Assist in integrating new IT projects into Operational Support Processes.
• Collaborate with Identity, Collaboration, Infrastructure and Application teams to enhance monitoring and processes.
• Provide tier 3 incident/service request/problem management support.

Skills

IT operations

PowerShell

Active Roles

ITSM platforms

Microsoft technologies

Cisco

Meraki

VMware

Azure/Entra/M365

Scripting languages/APIs

Education

Associate degree

Bachelor's degree preferred

Tools

Active Roles Server

Job description

Winston Taylor in Los Angeles seeks an IT Operations Specialist to automate, monitor, and support a complex enterprise environment, including IAM, network and SaaS platforms. You will leverage PowerShell and Active Roles, provide tier-3 incident and problem management, and collaborate with cross-functional teams.

The role requires 3+ years in IT operations, an Associate's degree, experience with Microsoft, Cisco, Meraki, VMware, ITSM tooling, and Azure/Entra/M365 administration.