IT Operations Specialist — High-Impact IT Support

Industrious Ventures; Torrance (CA); On-site; USD 75,500 - 102,400; Full time

Benefits offered by this job

Equity

Comprehensive health care

Flexible vacation

Retirement savings plans

Professional development opportunities

Job summary

Industrious Ventures is seeking an IT Support Specialist in Torrance, CA. The role involves troubleshooting, managing IT assets, and supporting employees' technology needs. Candidates should have 3+ years of experience in IT support, cross-platform troubleshooting skills, and familiarity with Mobile Device Management tools. A user-first approach and strong interpersonal skills are essential. Compensation ranges from $75.5K to $102.4K, and benefits include equity, health care, and development opportunities.

Qualifications

• 3+ years of experience in IT support or help desk.
• Proficient in troubleshooting Windows, Mac, Android, and iOS.
• Experience with Mobile Device Management tools.

Responsibilities

• Manage and resolve IT service requests from internal stakeholders.
• Maintain IT asset inventory and manage lifecycle of hardware.
• Ensure technical setup for new hires and offboard departing employees.

Skills

IT support experience

Cross-platform troubleshooting

User-first mentality

Mobile Device Management

Managing users and security groups

Education

CompTIA A+ certification

Okta Certified Professional

Tools

Windows 11

macOS

Android

iOS

Microsoft Office 365

Job description

Industrious Ventures is seeking an IT Support Specialist in Torrance, CA. The role involves troubleshooting, managing IT assets, and supporting employees' technology needs. Candidates should have 3+ years of experience in IT support, cross-platform troubleshooting skills, and familiarity with Mobile Device Management tools. A user-first approach and strong interpersonal skills are essential. Compensation ranges from $75.5K to $102.4K, and benefits include equity, health care, and development opportunities.