Shift Leader

Trinity Prime Solutions; New York (NY); On-site; USD 40,000 - 59,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition reimbursement

Professional development opportunities

Job summary

Trinity Prime Solutions in New York, NY seeks a Shift Leader to manage daily operations and maintain workflow. This full-time role offers a salary range of $40,000 to $59,365 and emphasizes collaboration and client satisfaction.

You will oversee daily tasks, coordinate team efforts, and ensure smooth operations in a dynamic IT environment. Strong leadership and communication skills are essential for success.

Qualifications

• Experience in a leadership or supervisory role in a fast-paced environment.
• Strong communication and problem-solving skills.
• Familiarity with IT services and client management is beneficial.
• High school diploma or equivalent required.

Responsibilities

• Oversee daily team operations and ensure tasks are completed efficiently.
• Coordinate with team members to address issues during the shift.
• Monitor performance metrics and provide feedback to improve productivity.
• Assist in training new team members to develop necessary skills.
• Maintain a clean, organized workspace and promote a productive environment.
• Report on team performance to management and address operational issues.

Skills

Leadership

Communication

Problem-solving

Team coordination

Training

Attention to detail

Time management

Client management

Education

High school diploma or equivalent

Tools

IT tools & software

Job description

Trinity Prime Solutions, an IT services company in New York, NY, seeks a Shift Leader to manage daily operations and maintain workflow. The role offers a salary range of $40,000 to $59,365 and a collaborative work environment. Full-time employment is available.

The Shift Leader will oversee daily tasks, coordinate team efforts, and ensure smooth operations. Responsibilities include managing schedules, resolving issues, and maintaining high service standards. The role requires strong leadership and communication skills.

The Shift Leader will work with a dedicated team in a dynamic IT environment. The workplace is in New York, NY, with a focus on innovation and client satisfaction. Collaboration and teamwork are key aspects of the role.

The salary for this role ranges from $40,000 to $59,365, providing a competitive base pay that can vary depending on factors such as location, experience, and performance. Benefits may include comprehensive health insurance plans that cover medical, dental, and vision care, as well as retirement plans such as a 401(k) or pension scheme, which are designed to help employees save for their future. Additionally, professional development opportunities may be available, including tuition reimbursement, workshops, and access to online learning platforms, to support employees in advancing their careers. Specific benefits are subject to company policy and may be adjusted based on changes in legislation or company strategy.

Candidates must have experience in a leadership or supervisory role. Strong communication and problem-solving skills are essential. Familiarity with IT services and client management is beneficial. A high school diploma or equivalent is required.

Trinity Prime Solutions is committed to providing an equal opportunity employer environment, ensuring that all applicants are considered for positions without discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

The company values diversity and is dedicated to creating an inclusive workplace where all employees can thrive.

What you will do:

1. Oversee the daily operations of the team, ensuring tasks are completed efficiently and effectively.
2. Coordinate with team members to address any issues or concerns that may arise during the shift.
3. Monitor performance metrics and provide feedback to team members to improve productivity.
4. Assist in training new team members to ensure they are equipped with the necessary skills and knowledge.
5. Maintain a clean and organized workspace, promoting a positive and productive work environment.
6. Communicate with management to report on team performance and address any operational issues.

What we need:

1. Previous experience as a Shift Leader or similar supervisory role in a fast-paced environment.
2. A strong understanding of IT services and the ability to troubleshoot technical issues.
3. Excellent communication and interpersonal skills, with the ability to work well under pressure.
4. Attention to detail and the ability to prioritize tasks effectively.
5. A high school diploma or equivalent, with additional certifications in IT or project management a plus.
6. Familiarity with relevant IT tools and software.