IT Operations & Security Analyst

TitleEase; Park City (UT); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

TitleEase is seeking a highly organized IT Support Analyst to join our Information Technology team in Park City, UT. The role balances daily IT operations with strategic tech initiatives, working with the Director of IT, MSPs, vendors, and internal teams to maintain a secure, reliable environment.

You will support Microsoft 365 administration, identity and access management, endpoint management, and cybersecurity readiness while contributing to documentation, SOPs, and process improvements.

Qualifications

• 2+ years of experience in IT operations, technical support, cybersecurity, project coordination, or related technology roles.
• Working knowledge of Microsoft 365, Entra ID, Intune, Teams, SharePoint, OneDrive, Exchange Online, endpoint management, and modern business tech environments.
• Strong organizational, documentation, communication and customer service skills.

Responsibilities

• Coordinate day-to-day IT support requests and onboarding/offboarding.
• Track milestones, coordinate with vendors and stakeholders, document progress.

Skills

IT operations

Technical support

Cybersecurity basics

Project coordination

Microsoft 365

Entra ID

Intune

Teams

SharePoint

OneDrive

Exchange Online

Endpoint management

Documentation

Customer service

Tools

Microsoft 365

Intune

SharePoint

Job description

TitleEase is seeking a highly organized IT Support Analyst to join our Information Technology team in Park City, UT. The role balances daily IT operations with strategic tech initiatives, working with the Director of IT, MSPs, vendors, and internal teams to maintain a secure, reliable environment.

You will support Microsoft 365 administration, identity and access management, endpoint management, and cybersecurity readiness while contributing to documentation, SOPs, and process improvements.