IT Operations & Network Support Specialist II

Nikkiso; Tomball (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Nikkiso Clean Energy & Industrial Gases is seeking an IT Operations Support professional to maintain and support LAN computers, servers, and peripherals across multiple locations. You will handle routine to medium complexity tasks on client and server OS, while ensuring secure and efficient networked systems.

Responsibilities include deploying workstations, troubleshooting issues, handling IT tickets, and coordinating with vendors.

Qualifications

• Associates degree or equivalent work experience.
• Minimum 4-5 years of experience in IT operations support.
• Strong verbal, written and analytical skills in English and other languages.
• Experience with Microsoft Office Suite, Windows 7/10/11, Windows Server 2013-2019.
• Intermediate understanding of cloud-based environments.

Responsibilities

• Install and update computer workstations, printers and client software for local and remote users.
• Troubleshoot and resolve computer and network problems; escalate as needed.
• Respond to IT tickets in a timely manner.
• Diagnose computer, network and communications problems.
• Perform software reloads and upgrades for systems and equipment.
• Administer and support VOIP telephony equipment.

Skills

IT operations

Technical support

Microsoft Windows

Cloud basics

Education

Associates degree or equivalent

Tools

Office 365

Windows Server 2019

Job description

Nikkiso Clean Energy & Industrial Gases is seeking an IT Operations Support professional to maintain and support LAN computers, servers, and peripherals across multiple locations. You will handle routine to medium complexity tasks on client and server OS, while ensuring secure and efficient networked systems.

Responsibilities include deploying workstations, troubleshooting issues, handling IT tickets, and coordinating with vendors.