Senior IT & Network Support Specialist

Nikkiso Cryogenic Industries; North Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

Nikkiso Clean Energy & Industrial Gases in North Las Vegas, NV is seeking an IT Operations Support specialist to maintain desktops, servers and network gear, respond to IT tickets, install updates, and ensure security and reliability across multiple locations.

Requirements include a 4–5 year IT operations background, an associate degree or equivalent, strong English communication, and experience with Office, Windows 7/10/11, Windows Server 2013–2019, plus basic cloud skills.

Qualifications

• Associates degree, or equivalent work experience
• Minimum 4–5 years of IT operations support experience
• Strong verbal and written communication in English and other languages as needed
• Experience with Microsoft Office Suite and Windows operating systems
• Understanding of basic cloud environments and networking skills

Responsibilities

• Install/update computer workstations, printers and peripherals for local/remote users
• Troubleshoot and resolve computer and network problems, escalate when needed
• Respond to IT tickets promptly across locations
• Diagnose computer, network and communications issues
• Perform software reloads and upgrades for systems and equipment
• Deploy and support VOIP telephony equipment

Skills

IT operations support

Verbal communication

Written communication

Networking basics

Hardware knowledge

Problem solving

Customer focus

Education

Associates degree or equivalent

Tools

Microsoft Office Suite

Windows OS (Win7/10/11)

Windows Server 2013-2019

Cloud basics

Job description

Nikkiso Clean Energy & Industrial Gases in North Las Vegas, NV is seeking an IT Operations Support specialist to maintain desktops, servers and network gear, respond to IT tickets, install updates, and ensure security and reliability across multiple locations.

Requirements include a 4–5 year IT operations background, an associate degree or equivalent, strong English communication, and experience with Office, Windows 7/10/11, Windows Server 2013–2019, plus basic cloud skills.