IT Operations Leader — Drive Reliability & Growth

Cash Depot; Green Bay (WI); On-site; USD 110,000 - 145,000; Full time

Benefits offered by this job

Profit-sharing bonus

Medical, Dental & Vision coverage

Company-paid Life Insurance & Short‑/k

Paid Holidays and PTO

401(k) with Company Match

Job summary

Cash Depot is seeking an IT Operations Manager in Green Bay, WI to lead the daily operations of the Technology organization. You will ensure reliability, security, and performance of enterprise infrastructure, end-user support, and compliance programs while guiding IT services to align with business goals.

This senior role requires strong leadership, technical expertise, and the ability to drive service excellence across infrastructure, help desk, cybersecurity, and regulatory compliance.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field required.
• Minimum of 7 years IT operations, infrastructure, or technical support experience.
• Minimum of 3 years of leadership experience managing technical teams.
• Experience managing enterprise infrastructure, cloud technologies, cybersecurity, compliance programs, and service management.

Responsibilities

• Lead day-to-day IT operations and service delivery across the organization.
• Oversee servers, networks, cloud services, backup systems, and enterprise technology infrastructure.
• Ensure system availability, performance, security, and disaster recovery readiness.
• Develop and maintain operational policies, procedures, and standards.
• Manage budgets, vendor relationships, and technology contracts.
• Provide mentorship and develop technical teams to drive continuous improvement.

Skills

Leadership

Communication

Vendor management

Budget planning

Incident management

Problem solving

Team development

Education

Bachelor's degree in IT / CS

Job description

Cash Depot is seeking an IT Operations Manager in Green Bay, WI to lead the daily operations of the Technology organization. You will ensure reliability, security, and performance of enterprise infrastructure, end-user support, and compliance programs while guiding IT services to align with business goals.

This senior role requires strong leadership, technical expertise, and the ability to drive service excellence across infrastructure, help desk, cybersecurity, and regulatory compliance.