Senior IT Operations Leader — Drive Reliability & Growth

Uline; Glenview (IL); Presencial; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with 6% employer match

Bonuses

Paid holidays

Tuition Assistance Program

On-site café & fitness center

Descripción de la vacante

Uline Corporate Headquarters in Wisconsin seeks a Senior IT Operations Manager to lead enterprise IT operations, build high-performing teams and collaborate with business leaders to keep technology reliable across North America.

You will identify opportunities, solve complex challenges, and drive improvements in IT service delivery while guiding disaster recovery efforts and resilience initiatives. The role demands strategic thinking and hands-on leadership.

Formación

• Bachelor’s degree required.
• 10+ years in IT operations.
• Proven experience leading a team.
• Experience managing 24/7 IT Service Desk.
• Ability to manage multiple priorities in a fast-paced IT environment.
• Excellent collaboration, problem solving and communication skills.

Responsabilidades

• Lead enterprise IT operations, ensuring reliable, high-quality technology services across Uline’s growing business.
• Develop high-performing teams while fostering strong partnerships between IT and business leaders.
• Analyze performance and operational trends to identify opportunities and improve IT service delivery.
• Translate complex operational findings into clear recommendations for leadership decisions.
• Provide strategic leadership for disaster recovery initiatives protecting critical systems.

Conocimientos

IT operations

Team leadership

Communication

Problem solving

Educación

Bachelor’s degree

Descripción del empleo

Uline Corporate Headquarters in Wisconsin seeks a Senior IT Operations Manager to lead enterprise IT operations, build high-performing teams and collaborate with business leaders to keep technology reliable across North America.

You will identify opportunities, solve complex challenges, and drive improvements in IT service delivery while guiding disaster recovery efforts and resilience initiatives. The role demands strategic thinking and hands-on leadership.