IT & Operations Lead — Systems, Backup & Support

The Kleingers Group; Westerville (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

ESOP - 100% Employee Owned

Company-paid Life Insurance

401(k) with matching up to 50%

Tuition Reimbursement, Paid Licensing

Job summary

The Kleingers Group in Westerville, OH is seeking an IT and Operations Administrator to support and optimize our IT systems and facilities. This mid-level role requires hands-on problem solving, independent work, and the ability to manage multiple priorities.

You will provide onsite and remote support, coordinate upgrades, backups, and documentation, and collaborate with leadership to drive operational improvements across departments.

Qualifications

• Proficiency in managing and troubleshooting IT systems, including hardware, software, and networks.
• Experience with Microsoft Office 365 administration (e.g., Azure Active Directory, Exchange, SharePoint, MS Teams, Zoom).
• Strong understanding of backup systems and disaster recovery planning.
• Ability to thrive in a dynamic, ever-changing environment.
• Excellent multitasking, problem-solving, and attention-to-detail skills.
• Strong communication skills and the ability to work collaboratively across departments.
• Willingness to travel occasionally to other office locations, as needed.

Responsibilities

• IT Systems Support and Maintenance: Monitor, maintain, and troubleshoot hardware, software, and network systems to ensure optimal performance.
• Backup and Disaster Recovery: Manage and maintain data backup systems, ensuring regular and secure backups.
• System Implementation and Upgrades: Help plan and execute IT system upgrades, installations, and migrations.
• Operational Support: Support day-to-day operational processes, including assisting with facility-related tasks and technology support for meetings.
• Documentation and Compliance: Maintain accurate records of IT systems, backups, and operational processes.
• Collaboration and Communication: Work closely with other departments to ensure IT and operations support aligns with organizational goals.
• Database Administration (Preferred): Oversee and maintain organizational databases to ensure data accuracy, security, and accessibility.

Skills

IT systems administration

Azure Active Directory

Exchange

SharePoint

MS Teams

Zoom

Technical support

Tools

Azure Active Directory Admin Center

Exchange Admin Center

SharePoint

MS Teams

Zoom

Job description

The Kleingers Group in Westerville, OH is seeking an IT and Operations Administrator to support and optimize our IT systems and facilities. This mid-level role requires hands-on problem solving, independent work, and the ability to manage multiple priorities.

You will provide onsite and remote support, coordinate upgrades, backups, and documentation, and collaborate with leadership to drive operational improvements across departments.