IT Operations Lead & Systems Architect

Clay; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Free coaching for creativity

AI‑forward culture

Job summary

Clay is seeking an IT Operations Engineer to own the systems of record and the SaaS stack as the company scales. You will manage MDM, CMDB, asset data, and the ITAM vendor, partnering with Security and a Systems Engineer to keep our environment reliable and auditable.

This role emphasizes governance, automation, and detailed documentation. You’ll work across Okta, Jamf Pro, Google Workspace, Slack, Zoom, and other tools, helping Clay meet SOC 2 and ISO 27001 compliance as it grows.

Qualifications

• 6-8+ years in IT, with meaningful time in a senior operations, systems, or infrastructure role
• Experience operating and maintaining IT systems at scale
• Deep MDM experience: Iru, Jamf Pro, or similar
• Strong documentation and data governance skills
• Vetted understanding of SOC 2 and ISO 27001 controls

Responsibilities

• Own MDM. Run our Mac fleet in Iru, including config profiles and enrollment.
• Own the CMDB, asset data, and the ITAM vendor; ensure data accuracy.
• Own vendor management and renewals for SaaS and hardware.
• Help maintain SOC 2 and ISO 27001 benchmarks with Security.
• Administer and govern the SaaS stack: Google Workspace, Slack, Zoom, etc.
• Keep documentation current: runbooks, records, and process docs.
• Partner on change and projects; handle escalations from Support.

Skills

Senior IT operations experience

SaaS admin

Documentation

Security/compliance mindset

Strong communication

AI-forward mindset

MDM systems experience

Okta administration

Education

Bachelor's degree in Computer Science or related field

Tools

Iru MDM

Jamf Pro

Okta

Google Workspace

Slack

Zoom

Job description

Clay is seeking an IT Operations Engineer to own the systems of record and the SaaS stack as the company scales. You will manage MDM, CMDB, asset data, and the ITAM vendor, partnering with Security and a Systems Engineer to keep our environment reliable and auditable.

This role emphasizes governance, automation, and detailed documentation. You’ll work across Okta, Jamf Pro, Google Workspace, Slack, Zoom, and other tools, helping Clay meet SOC 2 and ISO 27001 compliance as it grows.