IT Operations Lead - Fulfillment Centers (US) | Hybrid
HelloFresh
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Benefits offered by this job
Job summary
HelloFresh is seeking a Team Lead, IT Operations to own the technology experience across all US fulfillment centres, spanning from Phoenix to Newark. You will translate global IT strategy into high-performance execution and partner with Operations leadership to ensure resilient endpoint and device estates.
Travel across US sites is expected; you will lead a dispersed FC IT team, drive ITSM and automation, and own the end-user and infrastructure footprint to support fast-paced fulfillment
Qualifications
- Senior IT leadership experience in a fulfillment/warehouse environment or multi-site operation.
- Willingness to travel regularly across US Fulfillment Centre locations.
- Proven ability to manage distributed teams and partner with site leadership.
Responsibilities
- Own the Fulfillment Centre IT portfolio roadmap across US sites.
- Be present in the field with regular site visits and leadership on-site.
- Lead the FC IT team dispersed across US locations and coach engineers into IT leadership.
- Act as the senior IT interface for USA Operations leadership and deliver credible timelines.
- Lead cross-functional projects for standardization and IT readiness.
- Own the full endpoint and device estate, including MDM and endpoint compliance.
Skills
Tools
Job description
HelloFresh is seeking a Team Lead, IT Operations to own the technology experience across all US fulfillment centres, spanning from Phoenix to Newark. You will translate global IT strategy into high-performance execution and partner with Operations leadership to ensure resilient endpoint and device estates.
Travel across US sites is expected; you will lead a dispersed FC IT team, drive ITSM and automation, and own the end-user and infrastructure footprint to support fast-paced fulfillment
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