IT Operations Specialist(Local to SC)

American business solutions inc; Columbia (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

American business solutions inc is seeking an IT help desk specialist in Columbia, SC. You will provide user support, troubleshoot Windows/Office 365, and manage tickets with MSP collaboration.

Requirements include 2+ years of help desk or IT support experience, and familiarity with Active Directory, Entra ID, and Intune for account and device management. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Fundamentals are valued.

Qualifications

• 2+ years of help desk or IT support experience.
• Experience with Windows operating systems, Microsoft Office/Microsoft 365, and general IT support practices.

Skills

Help desk experience

Customer-facing role

Education

CompTIA A+

ITIL Foundation

Microsoft Certified Fundamentals

Tools

Help desk software

Ticketing systems

Active Directory

Microsoft Entra ID

Intune

Job description

2+ years of help desk or IT support experience

Working knowledge of Windows operating systems, Microsoft Office/Microsoft 365, and general IT support practices

Preferred Skills

Experience in a customer-facing role (IT, banking, finance, or another professional service industry)

Experience with help desk software and ticketing systems

Exposure to Active Directory, Microsoft Entra ID, and Intune for account and device management

Experience working with managed service providers or submitting and tracking vendor tickets

At least one of the following Certifications: CompTIA A+, ITIL Foundation, Microsoft Certified Fundamentals

Skills :

2+ years of help desk or IT support experience Working knowledge of Windows operating systems, Microsoft Office/Microsoft 365, and general IT support practices