IT Operations Engineer

Jane Street Group, LLC; Northern, New York (KY, NY); Hybrid; USD 100,000 - 150,000; Full time

Job summary

Jane Street is seeking an IT Operations Engineer to support, configure, and maintain Windows, Linux, and macOS environments across desktops, servers, and network infrastructure. You will manage Windows domain infrastructure, monitor critical systems, and use PowerShell automation to streamline operations.

Collaboration with skilled users and teams is essential for real-time troubleshooting and delivering impactful solutions.

Qualifications

• Solid foundation in information technology and networking principles.
• Technical expertise in networking, programming, or system administration.
• Knowledge and training in Windows Desktop/Server Operating Systems and best practices in a production environment.
• Working knowledge of Active Directory, Group Policy and other Windows admin subsystems.
• Familiarity with Linux or macOS is a bonus.
• PowerShell scripting or Bash is a plus.

Responsibilities

• Support, configure, and maintain Windows/Linux/macOS systems across desks, servers, and networks.
• Build and configure Windows, Linux, and macOS laptops, desktops, and servers.
• Support Windows domain infrastructure and monitor critical systems.
• Use automation (PowerShell) to create scalable solutions for operations.
• Collaborate with users and teams to troubleshoot in real time.
• Occasional physical work lifting up to 40 lbs.

Skills

Windows admin

AD/GP

Networking

Scripting/PowerShell

Linux/macOS

Communication

Bash

Troubleshooting

Tools

PowerShell

Bash

Job description

We’re seeking an IT Operations Engineer to support, configure, and maintain multiple systems across all of our technology stacks, including desktop environments, network infrastructure, and various application platforms.

Technology is central to our business, and you’ll play a crucial role in responding to tech support requests, building and configuring Windows, Linux, and macOS laptops, desktops, and servers, supporting our Windows domain infrastructure, monitoring critical systems, and helping with projects to optimize the way we work. You'll leverage automation tools like PowerShell during quieter periods to create elegant, scalable solutions that simplify operations.

Your success will depend on exceptional problem-solving abilities and interpersonal skills as you collaborate with our technically sophisticated users. The role demands real-time troubleshooting expertise, patient listening, comfort with asking clarifying questions, and the humility to acknowledge mistakes. You'll experience immediate feedback and the satisfaction of seeing your solutions directly impact our business.

This position sits within our global IT Operations group, a team of engineers who monitor and manage our mixed Windows/Linux/macOS environment across a physical/virtual computing landscape spanning multiple continents. In collaboration with specialized teams within and outside the IT department, you will help create and maintain the infrastructure that powers our trading operations.

This role will require occasional physical work, including lifting equipment up to 40lbs.

About You

• Passion for helping people and solving technical problems
• Solid foundation in information technology and networking principles
• Technical expertise in networking, programming, or system administration
• Knowledge and training in Windows Desktop/Server Operating Systems and best practices in a production environment
• Working knowledge of Active Directory, Group Policy and other common Windows administration sub-systems
• Clear, concise, and empathetic verbal communication skills
• Excellent written communication for technical documentation and knowledge base maintenance
• Flexibility to work occasional evening or weekend hours
• Familiarity with either the Linux or macOS operating systems would be a bonus
• Technical strength in programming or scripting for the Windows platform (especially PowerShell) or the Linux platform (especially Bash) would also be a bonus

Base salary is $100,000 - $150,000. Base salary is only one part of Jane Street total compensation, which includes an annual discretionary bonus.

Jane Street is an Equal Opportunity Employer