IT Operations & Access Management Administrator

US Metro Bank; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

US Metro Bank is seeking an IT Operations Administrator in Los Angeles, CA to support the IT department's administrative, identity and access management, and governance functions. The role focuses on IT vendor management, invoice processing, asset and inventory tracking, user access administration, and documentation management.

The position reports to the Head of IT and aims to maintain records, enable timely access changes, control costs, and ensure regulatory readiness for IT initiatives.

Qualifications

• Strong organizational and administrative skills with attention to detail.
• Experience managing invoices, vendor records, contracts, or procurement related documentation.
• Ability to track and maintain accurate inventories and records.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Understanding of identity and access management concepts, including provisioning and deprovisioning.
• Strong communication and collaboration with IT staff and other departments.
• Ability to handle sensitive and confidential information.
• Ability to manage multiple tasks and priorities in a deadline-driven environment.
• Willingness to support additional duties as assigned.

Responsibilities

• Manage and track IT invoices with approvals and timely processing.
• Maintain IT vendor records, contracts, renewal dates, and documentation.
• Coordinate vendor documentation for audits and risk management.
• Manage IT asset and inventory records including licenses and fixed assets.
• Perform periodic reconciliation of IT assets and assist audits.
• Maintain user identity and access records across AD, M365, and IT systems.
• Coordinate user access provisioning and deprovisioning per joiner/mover/leaver procedures.
• Support periodic access reviews with system owners and documentation evidence.
• Track removal or modification of access for terminated or transferred users.
• Maintain access matrices, documentation, and audit evidence; escalate issues.
• Maintain change control documentation and support quarterly inventory reviews.
• Assist with IT purchases, procurement activities, and budget tracking.
• Prepare IT operational documentation as requested by IT leadership.
• Perform admin/operational tasks assigned by IT leadership.

Skills

Strong organizational and admin skills

Invoices, vendor records, contracts

Accurate inventories and records

Microsoft Office (Excel, Word, Outlook

Identity and access management basics

Communication and collaboration

Confidential information handling

Multitasking in deadline-driven env

Independent work with supervision

Education

High School Diploma or Associate Degree

Combination of education and work experience considered

Tools

Microsoft Office

Job description

US Metro Bank is seeking an IT Operations Administrator in Los Angeles, CA to support the IT department's administrative, identity and access management, and governance functions. The role focuses on IT vendor management, invoice processing, asset and inventory tracking, user access administration, and documentation management.

The position reports to the Head of IT and aims to maintain records, enable timely access changes, control costs, and ensure regulatory readiness for IT initiatives.