IT Officer: Infrastructure & Security for USVI Projects

Civil & Building North America (CBNA); Charlotte Amalie (United States Virgin Islands); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Americaribe LLC is seeking an IT Officer to support and maintain the organization’s IT infrastructure for all employees across project sites in St. Thomas, USVI.

The role requires strong technical expertise, problem-solving ability, and a customer-service mindset, with a focus on secure, reliable technology operations. The ideal candidate will manage endpoints, servers, networking basics, and cloud services while coordinating with HR/CFO for onboarding and ensuring compliance.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 5 years of corporate IT experience.
• Windows Server, Microsoft 365 administration, DNS/DHCP, and cybersecurity best practices.
• Experience with cloud platforms.
• Strong troubleshooting and analytical skills.

Responsabilités

• Maintain essential IT infrastructure: OS, security tools, applications, servers, email systems, software, and hardware.
• Maintain and secure corporate endpoints, tablets.
• Ensure network component compatibility and system integrity.
• Ensure compliance and address vulnerabilities in the local IS.
• Disaster planning actions as directed by the central team.
• Deep knowledge of TCP/IP, LAN/WAN, DHCP networking protocols.
• Create and deploy application packages remotely.
• Monitor system performance.
• Expertise in Hyper-V, VMware, AD, and Office 365.
• Backup and recovery procedures.
• Manage hardware logistics, PCs, servers, and network components.
• PC mastering/installations using Microsoft Intune.
• Track and maintain hardware and software inventory, including licensing, warranty, and billing.
• Provide Level 1 and 2 support to end users.
• Coordinate with HR/CFO to onboard new users (Intranet profile and AD accounts).
• Log incidents and follow tickets until resolution.

Connaissances

Customer service mindset

Problem-solving

Troubleshooting skills

Cloud platforms

IT security best practices

Formation

Bachelor's degree in Information Technology, Computer Science, or related field

Outils

Hyper-V

VMware

Active Directory

Office 365

Intune

Microsoft 365 administration

Description du poste

Americaribe LLC is seeking an IT Officer to support and maintain the organization’s IT infrastructure for all employees across project sites in St. Thomas, USVI.

The role requires strong technical expertise, problem-solving ability, and a customer-service mindset, with a focus on secure, reliable technology operations. The ideal candidate will manage endpoints, servers, networking basics, and cloud services while coordinating with HR/CFO for onboarding and ensuring compliance.