Office Services Administrator

Trident Trust; Charlotte Amalie (United States Virgin Islands); On-site; USD 42,000 - 64,000; Full time

Job summary

Trident Trust in the US Virgin Islands seeks an administrative professional to deliver front-office and governance support. You will manage reception, coordinate office operations, assist the General Manager, and support formations, regulatory filings, and records management for USVI entities.

Ideal candidates have 1–3 years in corporate services, strong MS Office skills, excellent communication, and the ability to handle confidential information with discretion.

Qualifications

• 1-3 years in corporate services, fiduciary administration, or similar field.
• Strong understanding of USVI corporate structures, EC/LLC statutory requirements, and registered agent functions
• Ability to handle sensitive documents and keep confidential
• Strong organizational and multitasking skills.
• Experience in office administration, operations, or accounting support.
• Excellent communication skills and attention to detail.
• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Excellent written and verbal communication skills.
• Ability to multi-task, organize, and prioritize work.
• Reliable, proactive, and able to work independently.
• At least a High School Diploma.

Responsibilities

• Manage the reception area and staff to ensure effective communication both internally and externally
• Provide office guests with a hospitable experience
• Supervise the maintenance of office areas, equipment, and facilities
• Interact with IT, phone and building personnel as needed
• Assist with formation processes: drafting incorporation documents, filing applications, coordinating registered agent appointments.
• Maintain statutory records and prepare routine corporate documents.
• Process government filings, annual franchise taxes, and document retrieval requests.
• Support due diligence and KYC documentation reviews.
• Maintain accurate time and labor records per USVI law

Skills

Organizational skills

Communication skills

Attention to detail

Time management

Education

High School Diploma

Tools

Microsoft Office

Job description

Trident Trust is a leading independent provider of corporate, trust and fund services to the financial services sector worldwide, employing over 1,100 staff across a global footprint that spans Africa, the Americas, Asia, the Caribbean, Europe and the Middle East. Client focused and service oriented, we only employ individuals who are professionally minded, committed and able to demonstrate good interpersonal skills.

The Role

To deliver comprehensive administrative, front-office, and corporate governance support by managing reception services, coordinating office operations, assisting the General Manager, and facilitating company formations, regulatory filings, and corporate records management for entities administered by the USVI office, including exempt companies, limited liability companies (LLCs), and foreign companies qualified to conduct business in the Territory, while ensuring compliance with applicable statutory and regulatory requirements.

Responsibilities (not all inclusive)

Manage the reception area and staff to ensure effective communication both internally and externally

Provide office guests with a hospitable experience

Supervise the maintenance of office areas, equipment, and facilities

Interact with IT, phone and building personnel as needed

Assist with formation processes: drafting incorporation documents, filing applications, coordinating registered agent appointments.

Maintain statutory records and prepare routine corporate documents.

Process government filings, annual franchise taxes, and document retrieval requests.

Support due diligence and KYC documentation reviews.

Maintain accurate time and labor records per USVI law

Required Qualifications

1-3 years in corporate services, fiduciary administration, or similar field.

Strong understanding of USVI corporate structures, EC/LLC statutory requirements, and registered agent functions

Ability to handle sensitive documents and keep confidential

Strong organizational and multitasking skills.

Experience in office administration, operations, or accounting support.

Excellent communication skills and attention to detail.

Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.

Excellent written and verbal communication skills.

Ability to multi-task, organize, and prioritize work.

Reliable, proactive, and able to work independently.

At least a High School Diploma.

Physical & Cognitive Requirements

The following requirements represent the essential functions of the role and may be performed with or without reasonable accommodation:

Ability to work effectively in high‑pressure environments and consistently meet established deadlines.

Manual dexterity sufficient to operate a computer and standard office equipment.

Strong interpersonal skills, including the ability to communicate clearly and professionally.

Ability to read, write, and communicate effectively in English.

Vision and hearing sufficient to perform essential job duties, with or without reasonable accommodation.

Ability to safely lift and handle materials weighing up to 25 pounds.

Ability to move throughout a multi‑level or high‑rise office or worksite as required to perform job duties, with or without reasonable accommodation.

The job duties listed above are representative and not intended to be all inclusive of what may be expected of an employee assigned to this job. Work is assigned and supervised by a higher-level officer who reviews work via meetings, discussions, evaluations, and reports. A supervisor may assign additional or other duties which would align with the intent of this job, without revision to the job description. BVI Islanders with valid U.S. work authorization are strongly encouraged to apply.