Operations Assistant, IT Operations

Foundation for California Community Colleges; Sacramento, Northern (CA, KY); Hybrid; USD 42.000 - 52.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Generous PTO and paid holidays

Health, dental, and vision plans

Health Savings Accounts and FSAs

Retirement plans (CalPERS, 403(b)/457)

Zusammenfassung

FoundationCCC, based in Sacramento, seeks an Assistant, IT Operations to handle administrative and logistical support for IT and Office Operations. The role includes IT admin tasks, conference room AV troubleshooting, reception duties, and equipment deployment to staff.

We offer a remote-first environment, with headquarters in Downtown Sacramento. Candidates should have relevant AA/AS or equivalent and at least one year of customer service experience, thriving in a fast-paced team setting.

Qualifikationen

• AA/AS or equivalent education or combination of experience.
• Minimum 1+ year of customer service and general professional office experience.
• Ability to work on a fast-paced team with internal and external stakeholders.

Aufgaben

• Administrative duties and logistical support for IT and Office Operations.
• Provide IT admin support, conference room AV troubleshooting, reception, and mail services.
• Deploy desktop and laptop computers for employees and support AV in conference rooms/Zoom rooms.

Kenntnisse

Customer service

Ausbildung

AA/AS or equivalent

Jobbeschreibung

# ***Assistant, IT Operations***## ***Sacramento, California***We are seeking an Assistant, IT Operations to join FoundationCCC in its mission of benefiting, supporting, and enhancing the California Community Colleges—the largest and most diverse system of higher education in the nation. Together, we are building stronger communities by getting students and colleges the resources they need to succeed and expanding pathways to economic and social mobility across California. Join us as we continue this important work to uphold the value of community colleges in building a brighter future. ### **What You’ll Do** This position is responsible for the administrative duties and logistical services that support the Information Technology and Office Operations teams. Working with both departments, the Assistant will be responsible for ensuring smooth day-to-day operations of the Foundation.* Operational: Under general direction, Assistant supports the activities and operations of the Information Technology and Office Operations groups, including IT administrative support, conference room AV troubleshooting, reception, conference room preparation, phone, mail services, inventory support, and the deployment of desktop and laptop computers for employees* Administration: Receives and stocks inventory; maintaining an organized shared space.* Support: Provide technical support contact to all conference rooms, Zoom rooms, and AV equipment (projectors, televisions, controllers, and peripherals) and present during New Hire Orientation ### **Attributes for Success** * Relevant AA/AS, equivalent work experience, or a combination of both.* Minimum of one (1) + year of customer service and general professional office experience preferred.* Ability to work on a fast-paced team and build and maintain collaborative working relationships with internal and external stakeholders.* FoundationCCC blends the impact of a non-profit, the culture of an entrepreneurial start-up, and the scale of a state agency* We are committed to professional development with an emphasis on shared leadership, to ensure growth for employees and the organization overall ### **What we Offer** FoundationCCC is fully committed to a “remote-first” philosophy, and recruits and hires talent across the state in fully remote positions, where virtual work is possible. Our headquarters are located in Downtown Sacramento, just blocks from California’s State Capitol.Benefits* Competitive compensation, generous PTO, and paid holidays* Medical, dental, and vision plans, Flexible Spending Accounts, Health Savings Accounts (HSA), Employee Assistance Program (EAP), and Wellness offerings* CalPERS retirement program and optional 403(b) and 457 Retirement plans* Carrot reproductive health and fertility support* Tuition reimbursement* Public Service Loan Forgiveness certified employer To see the full job description, please email [e-mail].