IT Office Manager: Scheduling, Billing & Admin Lead

Kontney Computer Group; Wisconsin; On-site; USD 42,000 - 56,000; Full time

Job summary

Kontney Computer Group is seeking an Office Manager to oversee daily operations in a fast-paced IT environment. This full-time, onsite role supports field technicians and clients, coordinating schedules, billing, and office efficiency.

The ideal candidate has 2+ years of office management experience, proficiency with QuickBooks for invoicing and payments, and a positive, reliable approach to organization and customer service.

Qualifications

• 2+ years of office management or administrative experience.
• Experience with QuickBooks (invoicing and payment application).
• Strong communication skills and a genuinely positive attitude.
• Ability to multitask and prioritize in a dynamic environment.
• Comfortable working with technology and learning new systems.
• Reliable, organized, and committed to excellent customer service.

Responsibilities

• Answer incoming calls and provide friendly, helpful assistance to clients
• Serve as the first point of contact for general inquiries
• Maintain a positive and professional office atmosphere
• Schedule field service appointments and manage technician calendars
• Communicate with clients regarding appointment times, updates, and follow-ups
• Track ongoing jobs and ensure timely completion of scheduled work
• Create and send invoices using QuickBooks
• Apply payments to client accounts and maintain accurate financial records
• Monitor accounts receivable and assist with basic bookkeeping tasks
• Check and manage the company PO Box
• Organize and maintain office files, records, and supplies
• Support leadership with administrative tasks as needed

Skills

Office management experience

Customer service

Multitasking

Tools

QuickBooks

Job description

Kontney Computer Group is seeking an Office Manager to oversee daily operations in a fast-paced IT environment. This full-time, onsite role supports field technicians and clients, coordinating schedules, billing, and office efficiency.

The ideal candidate has 2+ years of office management experience, proficiency with QuickBooks for invoicing and payments, and a positive, reliable approach to organization and customer service.