Office Manager/Bookkeeper - IT Company

Kane Partners LLC; Glenside (PA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A managed service provider is seeking an IT Office Manager to streamline daily business operations. This full-time, non-technical role involves managing billing for services, coordinating vendor contracts, and maintaining records in systems like Autotask and QuickBooks. Candidates should have 3-5 years of operational experience in the IT sector and possess strong communication and organizational skills. The position offers medical insurance, vision insurance, and a 401(k).

Qualifications

• 3–5 years of experience in operations or administration within an IT company or technology services environment.
• Familiarity with PSA tools (Autotask preferred), QuickBooks, and Microsoft 365.
• Strong experience managing billing, contracts, and back-office operations.

Responsibilities

• Manage billing for recurring services and projects.
• Coordinate vendors, contracts, and procurement workflows.
• Maintain accurate records in Autotask PSA and QuickBooks.

Skills

3–5 years of experience in operations or administration

Familiarity with PSA tools

Strong experience managing billing

Excellent communication skills

Self-managed approach

Tools

Autotask

QuickBooks

Microsoft 365

Job description

IT Office Manager

Base pay range

$70,000.00/yr - $90,000.00/yr.

A fast-growing Managed Service Provider (MSP) is seeking an IT Office Manager to oversee and streamline daily business operations. This non‑technical role works closely with leadership and technical staff to ensure that billing, contracts, and internal processes run smoothly and efficiently. IT industry experience is required. Candidates must have prior experience working in an IT company or technology services environment and understand the operational flow between technical, billing, and administrative teams.

What You’ll Do

• Manage billing for recurring services, hourly work, and project‑based jobs.
• Coordinate vendors, contracts, and procurement workflows.
• Maintain accurate records in systems like Autotask PSA, QuickBooks, and ConnectBooster.
• Track internal projects, run reports, and help drive accountability.
• Support leadership meetings, documentation, and operational initiatives.
• Reduce administrative burdens on the technical team through consistent, reliable execution.

What You Bring

• 3–5 years of experience in operations or administration within an IT company or technology services environment.
• Familiarity with PSA tools (Autotask preferred), QuickBooks, and Microsoft 365.
• Strong experience managing billing, contracts, and back‑office operations.
• Process‑driven, dependable, and self‑managed approach.
• Excellent communication, organization, and follow‑through skills.

Work AuthorizationSms: Applicants must have valid, independent authorization to work in the United States. This position does not offer, support, or accept any form of sponsorship—whether employer, third‑party, future, contingent, transfer, or otherwise. Candidates must be able to work for any employer in the U.S. without current or future sponsorship. Work authorization will be verified, and misrepresentation will result in immediate removal from consideration.

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Administrative and Accounting/Auditing
• IT Services and IT Consulting

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Medical insurance, Vision insurance, 401(k).