IT Manager

denver; Denver (CO); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical plans

Pension plan

PTO & holidays

EcoPass

Education refund

Job summary

Denver Public Library is seeking an IT Manager to serve as the primary technical subject matter expert for Infrastructure, guiding stability, security, and growth across 28 library locations. You will own design, maintenance, standards, and strategy for servers, virtualization, networking, cybersecurity, endpoint management, identity and access management.

You will lead and empower teams, set roadmaps, and manage vendor relationships and budgeting to align IT with the library's mission of public

Qualifications

• Experience leading IT infrastructure for multi-location environments.
• Ability to design and implement hybrid / cloud-validated architectures.

Responsibilities

• Oversee and design infrastructure across 28 library locations to ensure reliability and security.
• Lead and empower high-performing IT teams including recruitment, performance reviews, and mentoring.
• Represent the division in vendor negotiations, budgeting, and contract management.
• Develop roadmaps and set priorities to align technology with the library's mission.

Skills

IT management

Virtualization

Networking

Cybersecurity

Identity management

Endpoint management

Disaster recovery

Leadership

Mentoring

Tools

Windows servers

SQL

Linux

Entra ID

Google Workspace

Job description

About Our Job

The Denver Public Library (DPL) isn't just a place to borrow books; it's a vibrant, essential hub for our diverse city. As a growing urban library system with 28 locations and over 4 million annual visitors, we're deeply woven into the fabric of Denver.

Join a team where your values align with your work. At the Denver Public Library, we're not just serving our community; we're building a culture guided by values that empower both our staff and the public.

Welcoming: We make our resources, services, and expertise accessible for all, recognize the inherent dignity in each person, and provide safe places where everyone can be themselves.

Curiosity: We foster a culture of exploration, innovation, and forward thinking by creating environments that support learning and growth.

Connection: We are neighbors. We foster relationships, listen and act to build and strengthen our community. We bring people together to share information, ideas, and experiences.

Equity: We work to change inequitable practices, structures and policies, and attitudes that drive them, to provide opportunities for every person in our community to thrive. As we do so, we actively examine our roles in perpetuating oppressive systems.

Stewardship: We are accountable to our community, using our resources responsibly. We lead with honesty and integrity, protect privacy and preserve and share the full history of our Denver community.

If you're passionate about service, community engagement, and creating positive change, we invite you to explore career opportunities with us. Come join a team that believes in the power of knowledge, connection, and equity.

Unrivaled Benefits

The City and County of Denver offers a competitive salary commensurate with education and experience. We also offer generous benefits for full-time employees which include, but is not limited to:

• Four (4) Medical Plans, Dental, Vision Insurance
• Pension Plan for Life (employee contributes 8.45%, employer contributes 17.95%) and 457 (b) Retirement Plan
• PTO (over 3 weeks in your first year), quarterly wellness hours, and 12 paid holidays
• CARE Bank, Family Leave Benefits
• Enhanced Work/Life Balance: Employee Assistance Program (6 counseling sessions per year, legal assistance, financial counseling, discounted recreation center passes), Employee Volunteer Program
• Professional Learning and Development Opportunities; Courses and Career Development Resources ; Education Refund Program
• EcoPass (unlimited free RTD bus/train rides)

For more information please visit our website.

About Our Department

The Information Technology Department at Denver Public Library consists of two teams: Product, which manages applications and digital services driving the execution of a technology roadmap to enhance the library experience, and Infrastructure, which maintains the systems, network, and support to keep all 28 branches running smoothly.

About Our Position

DPL is hiring an IT Manager who will serve as the primary technical subject matter expert and operational leader for our Infrastructure division, driving the stability, security, and growth of our core technology. In this role, you will oversee and design essential systems-including servers, virtualization, networking, cyber security, endpoint management, identity and access management.

Operating as the team's technical escalation point, you will take ownership of design, maintenance, standards, and strategy across all 28 library locations to ensure seamless, reliable service for our staff and community.

Beyond managing infrastructure, you will lead and empower high-performing teams. You will design roadmaps, set priorities, and review technical quality of work to strategically align IT technology with our mission. As a manager, you will own the end-to-end talent lifecycle by conducting interviews, setting goals, evaluating performance, managing grievances or disciplinary actions, and actively cultivating team growth through mentoring, cross-training, and professional development planning. Additionally, you will represent the division in vendor negotiations, contribute key input on budgeting and contract management.

What You Would Bring

• Our ideal candidate has the following experience, skills, and characteristics:
• Ability to act as the division's technical subject matter expert and escalation point for virtualization architecture, networking, cybersecurity, identity and access management, and endpoint management.
• Designs core infrastructure in a hybrid environment including data strategy and disaster recovery (Windows, SQL, Linux).
• Ability to oversee network design and maintenance across 28 locations.
• Ability to oversee hybrid identity: Active Directory, Entra ID, MFA, Google Workspace, SSO.
• Ability to develop goals, document performance, and formally evaluate staff.
• Ability to transfer expertise through mentoring, cross-training, documentation, and professional development planning.
• Ability to maintain standards, runbooks, and