Information Technology Assistant Manager

Digital Library Federation; Skokie (IL); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Skokie Public Library is seeking an Information Technology Assistant Manager to lead network, server, and virtualization environments. You will guide a small IT team, design and maintain core infrastructure, and collaborate with staff and vendors on major projects.

The role involves supervising IT Specialists, ensuring security, backup, and disaster recovery readiness, and stepping in for the IT Manager when needed.

Qualifications

• Bachelor's degree or equivalent in CS/IT or related field.
• 3+ years supporting enterprise network and infrastructure environments.
• At least 1 year in a supervisory/lead role.

Responsibilities

• Design, administer, and optimize wired and wireless network infrastructure.
• Manage firewalls, security controls, VPNs, and authentication systems.
• Administer Unix/Linux and Windows server environments and virtualization.
• Monitor performance, capacity, security, and availability; lead upgrades.
• Support Microsoft 365, AD, Entra ID, and cloud services.
• Lead technology projects from planning to implementation.
• Respond to incidents; perform root-cause analysis and fix.
• Administer backup and disaster recovery preparations.
• Supervise and mentor IT Specialist staff.
• Assist with planning, budgeting, and technology standards.

Skills

TCP/IP networking

Network security

Unix/Linux administration

Windows server administration

Virtualization

Microsoft 365

Active Directory

Microsoft Entra ID

Scripting/automation

Monitoring/ops

Education

Bachelor's degree in Computer Science or IT

Tools

Microsoft 365

Active Directory

Microsoft Entra ID

Job description

Information Technology Assistant Manager

At Skokie Public Library, technology is more than infrastructure. It is how we connect people to information, learning, creativity, and opportunity.

Skokie Public Library is looking for an IT Assistant Manager to provide technical leadership for our network, servers, and virtual environments while guiding and mentoring a small team of IT Specialists.

In this role,you’llhelp design,maintain, and improve the systems that keep our library running, from wired and wireless networking to security, backup and recovery, and core infrastructure services.You’llcollaborate closely with colleagues across the organization, lead complex technical projects, and occasionally step in for the Information Technology Manager, giving you the chance to grow your leadership skills in a supportive environment.

What You'll Do

As the IT Assistant Manager, you will:

• Design, administer, and optimize wired and wireless network infrastructure


• Manage and support firewalls, network security controls, VPNs, authentication systems, and remote access technologies


• Administer Unix/Linux and Windows server environments, virtualization platforms, and enterprise storage systems


• Monitor system performance, capacity, security, and availability while leading maintenance, upgrades, and lifecycle planning


• Support Microsoft Windows Server, Microsoft 365, Active Directory, Microsoft Entra ID, and related cloud services


• Lead technology projects from planning through implementation while collaborating with staff, vendors, and stakeholders


• Respond to complex infrastructure incidents, perform root-cause analysis, and implement long-term solutions


• Administer backup and recovery systems and support disaster recovery preparedness


• Supervise, mentor, andprovidetechnical guidance to IT Specialist staff


• Assistwith departmental planning, budgeting, technology standards, and daily IT operations


• Serve as a senior technical resource and assume designated responsibilities of the Information Technology Manager when needed

What We're Looking For

Minimum Qualifications

• Bachelor's degree in Computer Science, Information Technology, Network Engineering, Cybersecurity, or a related field, or an equivalent combination of education, certifications, training, and experience


• Three or more years of progressively responsible experience supporting enterprise network and infrastructure environments


• At least one year of supervisory experience or experience serving in a formal technical lead role

Preferred Qualifications

Candidates with any of the following are strongly encouraged to apply:

• CCNA, CCNP, or comparable networking certification


• Experience independently administering enterprise firewalls


• Experience designing and supporting enterprise wireless networks


• Experience administering Microsoft 365 and cloud services

Technical Expertise

Successful candidates will have strong knowledge of:

• TCP/IP networking, including IPv4, VLANs, DNS, DHCP, VPNs, NAT, routing, and switching


• Enterprise network security principles and practices


• Firewalladministration and network segmentation


• Wired and wireless network architecture and troubleshooting


• Unix/Linux and Windows server administration


• Virtualization, storage, backup, and recovery systems


• Microsoft 365, Active Directory, Group Policy, and Microsoft Entra ID


• Endpoint operating systems including Windows, macOS, iOS, and Android


• Scripting and automation tools


• Infrastructure monitoring, documentation, and operational best practices

At Skokie Public Library,we'remore than a place for books.We'rea welcoming community destination where people come to learn, create, connect, and grow. Serving one of the most diverse communities in the region, we provide innovative programs, inspiring spaces, and exceptionalservicethat make a difference in people's lives every day.Ifyou’reexcited by the idea of combining advanced technical work with helping staff and community members benefit from dependable, thoughtfully designed technology,we’dlove to hear from you.