IT Lead: POS & Hospitality Tech Support

Aramark; Tempe (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Aramark IT Lead Support Worker at Arizona State University in Tempe, AZ handles IT operations for hospitality settings, focusing on POS management, hardware troubleshooting, and system maintenance. The role requires coordinating with university partners and corporate IT to ensure smooth technology support.

The position emphasizes hands-on hardware experience, network troubleshooting, and strong customer service in a fast-paced environment across ASU campuses, with on-site responsibilities and

Qualifications

• 2-4 years of IT support experience in hospitality or retail environments.
• Experience with POS systems and hardware peripherals.
• Basic networking concepts and troubleshooting skills.

Responsibilities

• Support day-to-day IT operations, including POS management and hardware/network troubleshooting.
• Assist with managing senior IT needs and maintain organized processes.
• Coordinate with ASU and corporate IT teams on system maintenance.
• Maintain video menus, kiosks, and camera systems as required.

Skills

IT support

Hospitality tech

Hardware troubleshooting

Customer service

Multi-tasking

Networking basics

Tools

Micros Simphony System

POS hardware

ARAMARK IT systems

Job description

Aramark IT Lead Support Worker at Arizona State University in Tempe, AZ handles IT operations for hospitality settings, focusing on POS management, hardware troubleshooting, and system maintenance. The role requires coordinating with university partners and corporate IT to ensure smooth technology support.

The position emphasizes hands-on hardware experience, network troubleshooting, and strong customer service in a fast-paced environment across ASU campuses, with on-site responsibilities and