IT Intern: Hands-On Help Desk & Mentorship

Onsite Computing, Inc.; Corona (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Mentorship

Flexible hours

Hands-on IT experience

Professional growth opportunities

Certifications

Job summary

Onsite Computing, Inc. is seeking a motivated intern to join as a Level 0 Technician. This internship offers hands-on IT experience in a fast-paced MSP environment, with guidance from seasoned professionals and opportunities to learn through real client support.

The role emphasizes developing technical skills, collaborating with the team, and accommodating academic commitments with flexible hours. This is a great entry point for aspiring IT professionals in Southern California.

Qualifications

• Pursuing IT/CS degree or related certification.
• Basic hardware, software, and networking knowledge.
• Strong problem-solving and attention to detail.
• Excellent communication and interpersonal skills.
• Able to work independently and in a team.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Assist with basic troubleshooting and support for hardware and software issues.
• Perform routine maintenance and updates on client systems.
• Help set up and configure new hardware and software for clients.
• Provide support for network connectivity issues.
• Document and track support requests and resolutions in our ticketing system.
• Assist with inventory management and tracking of IT assets.
• Collaborate with team members to ensure timely and effective resolution of client issues.
• Participate in training sessions and workshops to enhance technical skills.

Skills

Hardware basics

Networking basics

Problem solving

Communication

Teamwork

Eagerness to learn

Education

Pursuing IT/CS degree or certs

Job description

Onsite Computing, Inc. is seeking a motivated intern to join as a Level 0 Technician. This internship offers hands-on IT experience in a fast-paced MSP environment, with guidance from seasoned professionals and opportunities to learn through real client support.

The role emphasizes developing technical skills, collaborating with the team, and accommodating academic commitments with flexible hours. This is a great entry point for aspiring IT professionals in Southern California.