IT Intern: Hands-On Enterprise Tech & Support

Carol Woods Retirement Community; Chapel Hill (NC); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Carol Woods Retirement Community in Chapel Hill, NC offers an IT Intern position to gain hands-on experience in a professional enterprise IT environment while working alongside experienced IT professionals.

You'll provide support to employees, configure devices, install and maintain hardware and software, assist with Microsoft 365 administration, and help with IT projects that improve healthcare and business operations.

Qualifications

• Enrolled in IT-related degree or certificate program.
• Curious and eager to learn.
• Dependable and professional.
• Friendly and comfortable helping people with technology.
• Able to troubleshoot problems logically.
• Strong communicator and team player.

Responsibilities

• Provide technical support to employees and end users.
• Configure and deploy Windows computers and mobile devices.
• Install, troubleshoot, and maintain hardware and software.
• Assist with Microsoft 365 administration.
• Support user accounts, passwords, and access requests.
• Help maintain printers, workstations, and other IT equipment.
• Document procedures and technical solutions.
• Assist with technology improvement projects.
• Learn how enterprise IT supports healthcare and business operations.

Skills

Customer service

Communication

Teamwork

Problem solving

Technical support

Troubleshooting

Education

Currently enrolled in IT-related degree or certificate

Tools

Windows

Microsoft 365

SharePoint

Job description

Carol Woods Retirement Community in Chapel Hill, NC offers an IT Intern position to gain hands-on experience in a professional enterprise IT environment while working alongside experienced IT professionals.

You'll provide support to employees, configure devices, install and maintain hardware and software, assist with Microsoft 365 administration, and help with IT projects that improve healthcare and business operations.