IT Inside Sales & Customer Support Specialist

ADP, Inc.; Scottsdale (AZ); On-site; USD 90,000 - 110,000; Full time

Job summary

ANM is seeking an Inside Sales Support/Customer Service Rep to join our team in Albuquerque, NM. The role focuses on customer-facing support, creating quotes in Salesforce, coordinating with architects for estimates, and ensuring accurate order processing.

You will help manage supplier relationships and drive efficient responses in a fast-paced IT environment. Ideal candidates have Inside Sales experience in IT, strong written and verbal communication, and the ability to manage multiple

Qualifications

• Experience in Inside Sales within the IT industry.
• Ability to create quotes and validate against customer requirements.
• Familiarity with Salesforce for opportunity creation and order processing.

Responsibilities

• Support AMs and customers on daily operations.
• Create quotes and opportunities in Salesforce.
• Coordinate with Solution Architect Team for estimates.
• Validate quotes to customer requirements and process orders.
• Provide post-order support and track shipments and lead times.
• Maintain pricing accuracy and documentation for quotes.

Skills

Inside Sales

Relationship building

Written communication

Verbal communication

Time management

Team collaboration

Tools

Salesforce

Cisco CCW/CCWR

Microsoft Office

Job description

ANM is seeking an Inside Sales Support/Customer Service Rep to join our team in Albuquerque, NM. The role focuses on customer-facing support, creating quotes in Salesforce, coordinating with architects for estimates, and ensuring accurate order processing.

You will help manage supplier relationships and drive efficient responses in a fast-paced IT environment. Ideal candidates have Inside Sales experience in IT, strong written and verbal communication, and the ability to manage multiple