Inside Support Representative

Ardham Technologies, Inc.; Albuquerque (NM); On-site; USD 42,000 - 62,000; Full time

Job summary

Ardham Technologies, based in Albuquerque, NM, seeks an Inside Support Representative to help drive opportunities from quotes through close. An early-career role designed for organized, proactive individuals building a long-term career in technology sales or consulting.

You’ll own quotes, coordinate orders, and communicate with clients while learning IT infrastructure solutions and the sales lifecycle alongside Account Managers and Engineers.

Qualifications

• 1–3 years of experience in sales support, inside sales, customer service, or administrative coordination preferred.
• Experience working with CRM systems, quoting tools, or business software is a plus.
• Exposure to technology, IT services, or consulting environments is helpful but not required.
• We value aptitude, attitude, and coachability as much as prior experience.

Responsibilities

• Prepare and manage customer quotes, proposals, and pricing requests.
• Coordinate with manufacturers and distributors to confirm availability and configurations.
• Ensure quotes are accurate, timely, and aligned with client needs.
• Assist in moving opportunities forward through consistent follow-up.
• Serve as a day-to-day point of contact for order and quote-related questions.
• Provide proactive updates on order status and timelines.
• Build professional relationships with clients and vendor partners.
• Track opportunities, orders, and customer data within CRM and quoting tools.
• Maintain clean and accurate records to support forecasting and reporting.
• Help streamline internal processes to improve efficiency and customer experience.

Skills

Highly organized

Clear communicator

Self-starter

Curious learner

Team-oriented

Tools

CRM systems

Quoting tools

Business software

Job description

Job Summary

AtArdham Technologies, the Inside Support Representative serves as a key partner to our sales and engineering teams, helping drive opportunities from quote through close. This is an early-career sales role designed for individuals who are organized, proactive, and ready to build a long-term career in technology sales or consulting.

You’ll take ownership of quotes, order coordination, and client communication while learning the fundamentals of IT infrastructure solutions and the sales lifecycle. Working alongside experienced Account Managers and Engineers, you’ll gain hands‑on exposure to real client engagements and develop the skills needed to grow into Inside Sales, Account Management, or Technical Sales roles. If you enjoy solving problems, staying organized, and being part of a fast‑paced team that supports customers, this is a strong stepping stone into a high‑growth career.

Key Responsibilities

Sales & Quote Execution

• Prepare and manage customer quotes, proposals, and pricing requests
• Coordinate with manufacturers and distributors to confirm availability and configurations
• Ensure quotes are accurate, timely, and aligned with client needs
• Assist in moving opportunities forward through consistent follow‑up

Client & Vendor Communication

• Serve as a day‑to‑day point of contact for order and quote‑related questions
• Provide proactive updates on order status and timelines
• Build professional relationships with clients and vendor partners

Sales Process & Operations

• Track opportunities, orders, and customer data within CRM and quoting tools
• Maintain clean and accurate records to support forecasting and reporting
• Help streamline internal processes to improve efficiency and customer experience

Learning & Growth

• Develop knowledge of Ardham’s solutions, vendors, and services
• Participate in training and mentorship from senior sales and technical staff
• Take on increasing responsibility as skills and confidence grow

Qualifications & Skills

What Makes You Successful

• Highly organized with strong attention to detail
• Clear, confident communicator (written and verbal)
• Self‑starter who takes ownership of tasks
• Curious and eager to learn new technology and business concepts
• Comfortable juggling multiple priorities in a fast‑paced environment
• Team‑oriented with a customer‑first mindset

Experience

• 1–3 years of experience in sales support, inside sales, customer service, or administrative coordination preferred
• Experience working with CRM systems, quoting tools, or business software is a plus
• Exposure to technology, IT services, or consulting environments is helpful but not required
• We value aptitude, attitude, and coachability as much as prior experience

Eligibility & Work Location Requirements

• Candidates must reside in the Albuquerque, New Mexico area or be within reasonable commuting distance to Ardham’s offices
• This position is not eligible for relocation assistance
• Candidates must be legally authorized to work in the United States without the need for current or future sponsorship
• Employment is contingent upon successful completion of background and employment verification checks

About Ardham Technologies

Ardham Technologies is headquartered in Albuquerque, New Mexico, and is experiencing rapid growth throughout the Southwest and Texas regions. As an exciting and innovative technology company, Ardham Technologies is dedicated to powering clients into the future of IT through comprehensive managed services and cutting‑edge technology solutions. Our mission is to transform how organizations approach their technology infrastructure by delivering innovative managed offerings that drive business success. With our expanding presence across multiple markets, we provide our team members with exceptional opportunities for professional growth while working with diverse clients across various industries. Join Ardham Technologies and be part of a dynamic team that’s shaping the future of managed IT services in one of the fastest‑growing technology markets in the country.