IT Infrastructure Tech

TieTalent

Enfield (NC)

On-site

USD 40,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Tuition reimbursement

Paid vacation & holidays

Medical, Dental, Vision

401(k) retirement plan with company match

Job summary

A leading print and publishing service provider is seeking an IT Infrastructure Tech I to provide technical support for on-premises users and hardware. The role requires a High School diploma, some technical training, and experience in Help Desk Support. Benefits include training programs, tuition reimbursement, and competitive compensation. This is a full-time on-site position in Hanover, NH.

Qualifications

1-2 years’ experience in Help Desk Support role required.
Ability to collaborate effectively with teammates.
Must be flexible with schedule and able to handle multiple assignments.

Responsibilities

Provide technical support for on-premises users.
Support projects and initiatives in IT.
Guide end users with technical issues.

Skills

PC hardware knowledge

Windows Server/Operating Systems

Troubleshooting skills

Verbal and written communication skills

Organizational skills

Education

High School diploma or GED

BS in Computer Science or equivalent training

Job description

2 weeks ago Be among the first 25 applicants

Job Title

IT Infrastructure Tech I

Sheridan. Be part of something greater. Your career awaits…join us!

As one of the leading print and publishing service providers in the nation, Sheridan prints everything from popular magazines and catalogs, to prestigious medical and scientific journals, and so much more. A career at Sheridan is so much more than just a job. We work hard, we have fun, and we are proud of what we do.

Job Summary

The IT Infrastructure Tech I will provide technical support for Sheridan NH on-premises users, hardware, software, and computer network infrastructure. This position is a key role for daily on-site support providing technical guidance to end users, and support projects and initiatives, and is familiar with standard concepts, practices, and procedures within the IT field.

Basic Qualifications

A minimum of a High School diploma or GED/HiSET required.
BS in Computer Science, Information Technology or Information Systems or equivalent technical training required. Equivalent experience and technical trainings may be substituted for the education requirement.
1-2 years’ experience working in a Help Desk Support role.
Strong knowledge and experience with PC hardware and software technology.
Working knowledge of Windows Server/Windows Operating Systems.
Knowledgeable with hardware and troubleshooting skills.
Ability to collaborate effectively with teammates.
Strong verbal and written communication skills.
Strong organizational skills.
Must be flexible with schedule and able to work on multiple assignments simultaneously.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.

Schedule

Schedule is Monday – Friday, 1st Shift

Location

This is an in-person position that requires working on-site in Hanover, NH.

What’s in it for YOU?

On-the-job training programs through Sheridan Academy.
Career advancement with an employer who supports your development.
Tuition reimbursement for approved coursework.
A best-workplace culture that fosters life-long friendships and encourages fun.
A successful and growing industry-leading company.
An employee referral program that pays you money.
A variety of shift and schedule options.
Paid vacation & holidays.
Competitive compensation.
Medical (PPO and HSA Plans), Dental, Vision.
Teladoc – convenient no- or low-cost medical services
Confidential and free EAP program for wellness and mental health.
Company-paid basic life, AD&D, and short-term disability insurance.
401(k) retirement plan with company match.
A safe, values-based company that acts with integrity and respect for all.

CJK Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need assistance or a reasonable accommodation to apply for employment, please contact the location HR Manager at 603-653-7314 or michael.draper@sheridan.com.

Seniority level