Technology Solutions Specialist

Sheridan; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid time off

Holidays

Referral bonuses

Employee discounts

Professional development

Remote-friendly work environment

Job summary

Sheridan, a leader in print manufacturing, is seeking a Technology Solutions Specialist to drive process improvements and technology initiatives across its print and publishing services. You will partner with Sales, Account Management, Operations, and customers to evaluate workflows and own projects from concept through delivery.

You’ll lead technology demonstrations, train Sheridan personnel and customers on new workflows, and collaborate with vendors to define solutions that modernize

Qualifications

• Bachelor’s degree from a four-year college or university in Information Technology, Computer Science, Publishing, Graphic Arts, Printing, or a related field.
• 5+ years of technology experience with emphasis on requirements definition, software development, and business solutions. Demonstrated initiative and follow-through in driving projects to completion with minimal oversight.
• Excellent written and verbal communication skills.
• Strong collaboration skills to work effectively in a fast-paced, team-oriented environment.
• Authorized to work in the US without sponsorship.

Responsibilities

• Serve as a technical resource to Sales, Account Management, Finance, and Operations.
• Provide technology expertise for print and electronic publishing services systems, processes, and solutions.
• Troubleshoot, support, and maintain the software, workflows, and systems used within Sheridan.
• Collaborate with Sheridan stakeholders and customers to create and optimize business solutions.
• Audit existing production and publishing services workflows to define, recommend, and deliver process improvements.
• Work in partnership with the customer, development team, and third-party vendors regarding business requirements and software functionality.
• Lead or manage projects using established project management tools, methods, and processes.
• Support Sheridan Sales team by leading technology demonstrations and discussions.
• Assist in training and onboarding Sheridan personnel and customers on technology-driven workflows and solutions.

Job description

Sheridan is a leader in print manufacturing. We produce high-quality printed materials for publishers and organizations globally – and we invest in people who make it happen. At Sheridan, your work doesn’t disappear into a spreadsheet; you contribute to the creation of books, catalogs, and other printed materials that people use every day. As a Technology Solutions Specialist, you’ll bring technical expertise and an eye for optimization to the systems and workflows that make that possible.

About the Role

The Technology Solutions Specialist plays a highly collaborative role, leading process improvement and technology initiatives across Sheridan's print and publishing services business. You'll partner with Sales, Account Management, Operations, and customers to evaluate workflows, drive technology and process improvements, and own projects from concept through delivery — all as part of a close-knit technology team at the center of the strategic initiatives shaping Sheridan's future. It's an opportunity to modernize technology and workflows at a well-established, growing print manufacturer.

What You’ll Do

• Serve as a technical resource to Sales, Account Management, Finance, and Operations
• Provide technology expertise for print and electronic publishing services systems, processes, and solutions
• Troubleshoot, support, and maintain the software, workflows, and systems used within Sheridan
• Collaborate with Sheridan stakeholders and customers to create and optimize business solutions
• Audit existing production and publishing services workflows to define, recommend, and deliver process improvements
• Work in partnership with the customer, development team, and third-party vendors regarding business requirements and software functionality
• Lead or manage projects using established project management tools, methods, and processes
• Support Sheridan Sales team by leading technology demonstrations and discussions
• Assist in training and onboarding Sheridan personnel and customers on technology-driven workflows and solutions

What You Must Bring

• Bachelor’s degree from a four-year college or university in Information Technology, Computer Science, Publishing, Graphic Arts, Printing, or a related field
• 5+ years of technology experience with emphasis on requirements definition, software development, and business solutionsDemonstrated initiative and follow-through in driving projects to completion with minimal oversight
• Excellent written and verbal communication skills
• Strong collaboration skills to work effectively in a fast-paced, team-oriented environment
• Authorized to work in the US without sponsorship

It’s a Plus if You Have

• Experience with print or publishing industry technology platforms
• Familiarity with offset and digital printing specifications and process controls
• Background in software development, testing, or IT systems
• PMP or other formal project management certification

Physical & Work Environment

• Available for teamwork 8am-5pm Eastern

Why Join Sheridan

• Stable, full-time career with a growing company
• Paid time off and holidays
• Encouraging and collaborative team environment
• Referral bonuses & employee discounts
• Ongoing professional development and training opportunities
• A flexible, remote-friendly work environment

Sheridan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need assistance or a reasonable accommodation to apply for employment, please contact the location HR Manager at 717-632-3535