DP CS Tech

SHERIDAN; Hanover (NH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

On-the-job training

Career advancement

Tuition reimbursement

Life, health & wellness benefits

Employee referral program

Shift options

Paid vacation

Competitive pay

Medical/Dental/Vision

EAP program

Life insurance & AD&D

401(k) with company match

Job summary

Sheridan New Hampshire is seeking a Digital Prepress Customer Service Technician for the 1st shift to support customers with desktop publishing needs and provide training as needed. The role involves communicating with customers and assisting sales and service teams to maintain strong relationships and high satisfaction.

We offer on-the-job training through Sheridan Academy, tuition reimbursement, a best-workplace culture, and a comprehensive benefits package including Medical, Dental, Vision,

Qualifications

• A minimum of a High School diploma or GED/HiSET required.
• Working knowledge of Adobe Creative Suite and QuarkXpress desktop publishing applications required.
• Extensive experience in computer operating systems required.
• Customer support and training required.
• Good communication and organizational skills required.
• Eligible for $1,000 hiring bonus after 12 weeks!

Skills

Customer service

Communication

Training

Organizational skills

Education

High School diploma or GED

Tools

Adobe Creative Suite

QuarkXpress

Job description

Digital Prepress Customer Service Technician - 1 st Shift

Sheridan. Be part of something greater. Your career awaits…join us!

As one of the leading print and publishing service providers in the nation, Sheridan prints everything from popular magazines and catalogs, to prestigious medical and scientific journals, and so much more.A career at Sheridan is so much more than just a job. We work hard, we have fun, and we are proud of what we do.

Job Summary:

The Digital Prepress (DP) Customer Service (CS) Technician will communicate with customers on desktop information and provide customer training as needed and assist sales and customer service personnel in maintaining customer relations and customer satisfaction.

Basic Qualifications:

• A minimum of a High School diploma or GED/HiSET required.
• Working knowledge of Adobe Creative Suite and QuarkXpress desktop publishing applications required.
• Extensive experience in computer operating systems required.
• Customer support and training required.
• Good communication and organizational skills required.
• Eligible for $1,000 hiring bonus after 12 weeks!

What's in It for You?

• On-the-job training programs through Sheridan Academy.
• Career advancement with an employer who supports your development.
• Tuition reimbursement for approved coursework.
• A best-workplace culture that fosters life-long friendships and encourages fun.
• A successful and growing industry-leading company.
• An employee referral program that pays you money.
• A variety of shift and schedule options.
• Paid vacation & holidays.
• Competitive compensation.
• Medical (PPO and HSA Plans), Dental, Vision.
• Confidential and free EAP program for wellness and mental health.
• Company-paid basic life, AD&D, and short-term disability insurance.
• 401(k) retirement plan with company match.
• A safe, values-based company that acts with integrity and respect for all.

Sheridan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

#SNH24

Location(s)

Sheridan New Hampshire

Position Type

Regular Full Time

Shift

1st