IT Infrastructure Tech

TieTalent; Canaan (CT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

On-the-job training

Career advancement

Tuition reimbursement

Paid vacation & holidays

Medical, Dental, Vision plans

401(k) retirement plan

Job summary

A leading technology company in Canaan, CT is seeking an IT Infrastructure Tech I for on-site technical support for users. Candidates should have a High School diploma or equivalent, 1-2 years in Help Desk support, and knowledge in PC hardware and software. Strong communication and organizational skills are essential. The position offers competitive compensation, career advancement opportunities, and a variety of benefits, including tuition reimbursement and medical plans.

Qualifications

• 1-2 years’ experience in a Help Desk Support role.
• Strong knowledge of PC hardware and software.
• Flexible schedule and able to work on multiple tasks.

Responsibilities

• Provide technical support for on-premises users.
• Support projects and initiatives.
• Collaborate effectively with teammates.

Skills

PC hardware knowledge

Windows Server/Operating Systems knowledge

Troubleshooting skills

Verbal communication skills

Written communication skills

Organizational skills

Collaboration skills

Education

High School diploma or GED/HiSET

BS in Computer Science, Information Technology or Information Systems

Job description

Overview

IT Infrastructure Tech I at TieTalent/Sheridan NH on-site role. The IT Infrastructure Tech I will provide technical support for Sheridan NH on-premises users, hardware, software, and computer network infrastructure. This position is a key role for daily on-site support providing technical guidance to end users, and support projects and initiatives, and is familiar with standard concepts, practices, and procedures within the IT field.

Basic Qualifications

• A minimum of a High School diploma or GED/HiSET required.
• BS in Computer Science, Information Technology or Information Systems or equivalent technical training required. Equivalent experience and technical trainings may be substituted for the education requirement.
• 1-2 years’ experience working in a Help Desk Support role.
• Strong knowledge and experience with PC hardware and software technology.
• Working knowledge of Windows Server/Windows Operating Systems.
• Knowledgeable with hardware and troubleshooting skills.
• Ability to collaborate effectively with teammates.
• Strong verbal and written communication skills.
• Strong organizational skills.
• Must be flexible with schedule and able to work on multiple assignments simultaneously.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Schedule

Schedule is Monday – Friday, 1st Shift. This is an in-person position that requires working on-site in Hanover, NH.

What’s in it for YOU?

• On-the-job training programs through Sheridan Academy.
• Career advancement with an employer who supports your development.
• Tuition reimbursement for approved coursework.
• A best-workplace culture that fosters lifelong friendships and encourages fun.
• A successful and growing industry-leading company.
• An employee referral program that pays you money.
• A variety of shift and schedule options.
• Paid vacation & holidays.
• Competitive compensation.
• Medical (PPO and HSA Plans), Dental, Vision.
• Teladoc – convenient no- or low-cost medical services
• Confidential and free EAP program for wellness and mental health.
• Company-paid basic life, AD&D, and short-term disability insurance.
• 401(k) retirement plan with company match.
• A safe, values-based company that acts with integrity and respect for all.

Equal Opportunity / Contact

CJK Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need assistance or a reasonable accommodation to apply for employment, please contact the location HR Manager at 603-653-7314 or [e-mail].

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Technology, Information and Internet

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