IT Infrastructure Lead: Strategy, Cloud & Ops

City-of-Wheat-Ridg; Wheat Ridge (CO); On-site; USD 90,000 - 113,000; Full time

Benefits offered by this job

Medical (United Health and Kaiser)

Retirement plan

Paid vacation, family leave, sick, and

Holiday time

Bilingual incentive program

Job summary

The City of Wheat Ridge is seeking an IT Infrastructure Supervisor to lead a team and ensure the reliable operation of the organization’s IT systems. You will design, implement, and optimize server, SaaS, network, and telecom infrastructure while guiding staff to deliver excellent service.

You will supervise IT staff, manage projects and vendors, and uphold change management practices. The role requires strategic thinking and hands-on technical expertise in a public-sector setting.

Qualifications

• Five years’ experience managing and delivering infrastructure design and operational excellence.
• Minimum two years experience managing an infrastructure team.
• Hands-on experience in troubleshooting software and hardware.
• Knowledge of current best practices and standards, including Group Policy, Microsoft 365, Azure, backups, and desktop support.
• Public sector experience is a plus.

Responsibilities

• Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements.
• Develop, implement, and maintain policies, procedures, and training for infrastructure teams and project management.
• Participate in IT strategy development with the IT executive team.
• Oversee procurement efforts for infrastructure products and services.
• Manage vendors and contracts during deployment and ensure security measures are planned and deployed.
• Supervise system administrators, desktop technicians, and service desk; conduct performance reviews.

Skills

Infrastructure design

Operations excellence

Service delivery

Team management

Troubleshooting hardware/software

Group Policy

Microsoft 365

Azure

Backups

Desktop support

Education

ITIL certification

Project Management certification

Microsoft systems certification

Cybersecurity certification

Tools

Microsoft 365

Azure

Job description

The City of Wheat Ridge is seeking an IT Infrastructure Supervisor to lead a team and ensure the reliable operation of the organization’s IT systems. You will design, implement, and optimize server, SaaS, network, and telecom infrastructure while guiding staff to deliver excellent service.

You will supervise IT staff, manage projects and vendors, and uphold change management practices. The role requires strategic thinking and hands-on technical expertise in a public-sector setting.