IT Infrastructure Engineer – Remote & Field Support

Ignite Medical Resorts; Park Ridge, Northern (IL, KY); Híbrido; USD 85.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401K plan with employer match

Paid time off

Holiday pay

Voluntary benefits - life/AD&D, STD, &

Long-term disability

Employee assistance program (EAP)

HSAs

Employer paid life insurance

On-site restaurant discounts

Planet Fitness membership

Descripción de la vacante

Formación

• 5–8+ years of progressive IT infrastructure experience in multi-site environments.
• Strong hands-on networking, ISP troubleshooting, and access-control systems.
• Ability to troubleshoot independently and coordinate vendors.
• Healthcare or regulated environment experience preferred.

Responsabilidades

• Tier 2.5 remote infrastructure oversight and troubleshooting; guide remote diagnostics and field dispatch.
• Field Administration for outages, installations, and new facilities; onsite leadership.
• Lead IT projects and liaison between facilities and corporate IT; manage vendors.
• Define and document IT processes and mentor Help Desk staff.

Conocimientos

5–8+ years IT infrastructure

Networking (LAN/WAN/Wi‑Fi)

ISP troubleshooting

End-user hardware

Cameras & access control

Vendor management

Project coordination

Communication skills

Descripción del empleo