IT Infrastructure & Cyber Security Apprentice

Gateway Qualifications; United States; Remote; USD 18,000 - 24,000; Full time

Benefits offered by this job

30 days annual leave

Pension

Health plan

LinkedIn Learning

Professional development

Job summary

Gateway Qualifications is offering a fully remote Level 3 Cyber Security Technician Apprenticeship. You'll join the IT team to gain hands-on experience across cloud services, cyber security, infrastructure and IT operations while progressing through the apprenticeship standards with Ginger Nut Training.

The programme combines practical workplace experience with structured learning and mentoring from experienced IT professionals, with a potential progression to Level 4 Cyber Security Technologist

Qualifications

• Interest in IT infrastructure, technology and cyber security, with a desire to build a long-term career in the sector.
• Basic understanding of computer hardware, operating systems, networking and cyber security principles.
• Strong problem-solving skills and ability to learn new technologies.

Responsibilities

• Supporting the administration and maintenance of Microsoft 365, Entra ID, Intune, endpoint devices and other cloud services.
• Helping to protect the organisation through cyber security activities including security monitoring, vulnerability management, device security, identity management and compliance support.
• Providing technical support to colleagues, assisting with hardware, software, user accounts and access requests.
• Maintaining technical documentation, asset records and operational procedures to ensure services remain accurate and well governed.
• Contributing to IT projects, technology improvements and innovation initiatives while developing your professional knowledge and skills.

Job description

Details

Launch Your Career in Cyber Security and Cloud Technology! Level 3 Cyber Security Technician

Kick-start your career in Infrastructure and Cyber Security with Gateway Qualifications.

We're looking for an enthusiastic and motivated apprentice to join our friendly IT team, where you'll gain hands-on experience across cloud services, technical support, cyber security, digital infrastructure and IT operations.

This is a unique opportunity to join a structured development pathway, gaining hands-on experience across modern cloud technologies, cyber security and IT operations while progressing through nationally recognised apprenticeship standards.

You'll be involved in a wide range of activities, from supporting users and maintaining systems to assisting with cyber security, compliance and technology improvement projects. If you're curious about technology, enjoy solving problems and are looking for a career that offers variety, challenge and continuous learning, we'd love to hear from you.

You will help support the technology that enables Gateway Qualifications to deliver qualifications and services to learners, centres and stakeholders across the UK. Working alongside experienced IT professionals, you'll gain practical experience across cloud services, cyber security, infrastructure management and technical support, building the skills and knowledge needed for a successful career in technology.

You will have the opportunity to work with modern cloud technologies including Microsoft 365, Entra ID, Intune and cyber security tools from day one, gaining valuable experience within a cloud-first organisation.

This is a fully remote, work-from-home role, giving you the flexibility to work from anywhere in the UK. Although fully remote, you'll be part of a supportive and collaborative team, receiving regular mentoring, coaching and development opportunities throughout your apprenticeship journey.

Your Apprenticeship

You'll initially join a 2-year Level 3 Cyber Security Technician Apprenticeship programme programme with Ginger Nut Training, designed to develop your technical knowledge, practical skills and experience in cyber security and IT infrastructure.

Throughout the programme, you'll combine practical workplace experience with structured learning, dedicated study time and support from experienced IT professionals, developing the technical, professional and cyber security skills needed for a successful career in technology.

On successful completion of the Level 3 apprenticeship, and subject to satisfactory performance, commitment and business requirements, there may be an opportunity to progress to a Level 4 Cyber Security Technologist Apprenticeship, further enhancing your expertise and career development within Gateway Qualifications.

What you’ll be doing

• Supporting the administration and maintenance of Microsoft 365, Entra ID, Intune, endpoint devices and other cloud services.
• Helping to protect the organisation through cyber security activities including security monitoring, vulnerability management, device security, identity management and compliance support.
• Providing technical support to colleagues, assisting with hardware, software, user accounts and access requests.
• Maintaining technical documentation, asset records and operational procedures to ensure services remain accurate and well governed.
• Contributing to IT projects, technology improvements and innovation initiatives while developing your professional knowledge and skills.

What we’re looking for

We're keen to hear from individuals who can bring a mix of potential, curiosity and enthusiasm to this role. Ideally, you'll have:

• A genuine interest in IT infrastructure, technology and cyber security, with a desire to build a long‑term career in the sector.
• A basic understanding of computer hardware, operating systems, networking and cyber security principles.
• Strong problem-solving skills and the ability to learn new technologies and apply knowledge in a practical environment.
• Excellent communication, organisation and time management skills, with the ability to work effectively both independently and as part of a team.
• A proactive attitude, excellent attention to detail and a commitment to delivering high‑quality customer service and continuous improvement.

Guided by our values of Partnership, Integrity, Quality and Originality, we are committed to creating an inclusive workplace where diverse perspectives are respected and valued. We welcome applications from people of all backgrounds, including those who bring different perspectives, identities, life experiences or ways of thinking.

As part of our commitment to building a more balanced and representative organisation, we particularly encourage applications from groups currently under‑represented within our workforce, including men, people from ethnic minority backgrounds and younger people.

Please note that, due to operational requirements and workload demands, this role is offered on a full‑time basis only.

What We Offer

We believe great people deserve great support. That's why we offer:

• 30 days annual leave, plus public holidays (pro rata for part‑time colleagues)
• Career Average Defined Benefit Pension Scheme
• Health Cash Plan
• LinkedIn Learning licence with access to thousands of courses
• Ongoing support for your professional development and career growth

This is a remote role, so you'll need a reliable internet connection and a suitable home‑working environment; quiet, suitably furnished. Some roles may require occasional travel to our Colchester office.

We bring the whole staff team together for staff days during the year, 2 of which are in person, allowing us to focus on collaboration, connection and celebrating our culture. All staff are expected to attend these valuable team‑building experiences which may include an overnight stay.

Why Join Gateway Qualifications

At Gateway Qualifications, we're passionate about creating high‑quality qualifications that help learners achieve their goals and progress in life.

As an Ofqual and Qualifications Wales regulated awarding organisation, you'll join an award‑winning team committed to quality, innovation and learner success.

We're proud to be an inclusive employer and welcome applications from people of all backgrounds and experiences. We believe diverse perspectives make us stronger and help us better reflect the learners and customers we serve.

If you want to work somewhere your contribution matters and your ideas are valued, we'd love to hear from you.

The closing date for applications will be midday on Wednesday 30 September 2026.

All candidates shortlisted for interview will be required to complete an online digital literacy skills assessment and/or a role‑related task as part of the selection process.

Interviews will be held online to ensure accessibility and flexibility for all candidates. First stage interviews are expected to take place during the week commencing 12 October 2026.

Notes

Apprenticeship