IT Helpdesk Technician I — Frontline Support & Exec Tech

Omnia Healthcare Group; Lincolnwood (IL); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Compensation

401(k) with company match

Blue Cross Blue Shield Medical保险

Dental, Vision, and Disability

Generous Paid Time Off

Growth and Advancement opportunities

Descripción de la vacante

Omnia Healthcare Group seeks an IT Helpdesk Technician I to join the Lincolnwood, IL team. This role provides frontline support for corporate staff and remote facilities, troubleshoots Windows, Microsoft 365, and devices, and maintains IT equipment.

It includes executive support with confidentiality and behind-the-scenes operations to minimize disruptions. Based at our Lincolnwood headquarters, the position requires travel to care centers and supporting multi-location facilities with a focus on

Formación

• Associate degree or higher in IT, CS, or related field.
• 0–3 years IT support or related experience preferred.
• Experience supporting corporate office employees and executives preferred.
• Healthcare/multi-location environment experience preferred.
• Certifications such as CompTIA A+/Network+ or relevant MS cert preferred.

Responsabilidades

• Provide in-person and remote IT support to corporate HQ staff and facilities.
• Deliver white-glove tech support to executives.
• Troubleshoot Windows, Microsoft 365 apps, printers, and basic network issues.
• Maintain IT equipment and document support procedures.
• Assist with onboarding/offboarding and conference room tech.

Conocimientos

Windows OS

Computer hardware

Printers & peripherals

Basic networking

Microsoft 365 apps

Executive support

Customer service

Documentation

On-site support

Educación

Associate degree or higher in IT or related field

Herramientas

Microsoft 365

Outlook

Teams

OneDrive

SharePoint

MS Office

Descripción del empleo

Omnia Healthcare Group seeks an IT Helpdesk Technician I to join the Lincolnwood, IL team. This role provides frontline support for corporate staff and remote facilities, troubleshoots Windows, Microsoft 365, and devices, and maintains IT equipment.

It includes executive support with confidentiality and behind-the-scenes operations to minimize disruptions. Based at our Lincolnwood headquarters, the position requires travel to care centers and supporting multi-location facilities with a focus on