IT Helpdesk Administrator - Windows & End-User Support

Experis Technology Group; Seattle (WA); In loco; USD 34.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Allow

Supplemental Life Insurance

Short/Long Term Disability Insurance

Business Travel Insurance

401(k) with match

Weekly Pay

Descrizione del lavoro

ManpowerGroup is seeking a Helpdesk Administrator in Seattle, WA. The role supports end users and internal teams with a service-first mindset and strong troubleshooting skills.

Responsibilities include Tier 1/2 support for Windows desktops, printers, LAN/WAN, and peripherals; hardware/software diagnostics; and migration support. Bachelor’s degree or equivalent is required, MCSE preferred.

Competenze

• Bachelor's degree or equivalent training and experience; MCSE certification preferred.
• 2–4 years in technical support, networking, or similar role.
• Knowledge of hardware/software systems, Windows desktop/server admin, and Active Directory.

Mansioni

• Respond to Tier 1 and Tier 2 helpdesk issues, troubleshooting Windows desktops, printers, LAN/WAN, and peripherals.
• Assist with installation, maintenance, and support for company devices; diagnose hardware/software/OS issues.
• Configure and install software for desktops/laptops and prepare equipment for shipment.
• Support Windows migration and hardware setup as part of ongoing tech support.
• Maintain documentation for implementations and inventory with up-to-date security practices.

Conoscenze

Tier 1/2 support

Windows troubleshooting

Active Directory

Independently / team

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

ManpowerGroup is seeking a Helpdesk Administrator in Seattle, WA. The role supports end users and internal teams with a service-first mindset and strong troubleshooting skills.

Responsibilities include Tier 1/2 support for Windows desktops, printers, LAN/WAN, and peripherals; hardware/software diagnostics; and migration support. Bachelor’s degree or equivalent is required, MCSE preferred.