IT Help Desk Technician – Onsite & Remote Support

SanTrac Technologies Inc; Phoenix (AZ); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Paid holidays

Paid Vacation

Free Onsite Gym

Health Insurance Benefits

Job summary

SanTrac Technologies Inc is seeking a Help Desk Support Technician in Phoenix, Arizona. The successful candidate will provide technical support to customers, perform troubleshooting of desktop computers, and support VoIP systems. Required qualifications include a CompTIA A+ certification and experience with Microsoft operating systems. The role offers a full-time position with workplace benefits including health insurance, a 401K plan, and paid leave. Interested candidates should apply via email.

Qualifications

• Experience with Microsoft Desktop Operating Systems (Windows 10, 11).
• Knowledge of Active Directory, Office 365, and VoIP systems.
• Ability to travel locally to customer locations as needed.

Responsibilities

• Provide technical support to customers.
• Perform preventative maintenance on IT systems.
• Troubleshoot and repair desktop computers.

Skills

Outstanding communication skills

Excellent technical knowledge

Ability to work independently

Coachable and willing to learn

Education

CompTIA A+ certification

Tools

Microsoft Desktop Operating Systems

Active Directory

Office 365

VPN client software

VoIP systems

Job description

SanTrac Technologies Inc is seeking a Help Desk Support Technician in Phoenix, Arizona. The successful candidate will provide technical support to customers, perform troubleshooting of desktop computers, and support VoIP systems. Required qualifications include a CompTIA A+ certification and experience with Microsoft operating systems. The role offers a full-time position with workplace benefits including health insurance, a 401K plan, and paid leave. Interested candidates should apply via email.