IT Help Desk Student Assistant

Coastal Carolina University; Conway (SC); On-site; USD 13,776 - 20,664; Part time

Job summary

Coastal Carolina University is looking for an Information Technology Assistant (Student Assistant) to support students and faculty in addressing software and technology-related inquiries. Responsibilities include troubleshooting hardware and software issues, maintaining a clean computer lab environment, and assisting users with various applications. This student position requires excellent customer service skills and the ability to navigate university resources. The role offers flexible hours, making it suitable for schedule adjustment around classes.

Qualifications

• Must be a currently enrolled CCU student.
• Knowledge of university web resources, basic computer hardware and software troubleshooting.
• Excellent customer service and communication skills.

Responsibilities

• Support students with software and technology inquiries.
• Troubleshoot issues via phone or in person.
• Operate and maintain computers in a lab setting.
• Assist users with printing and maintain lab equipment.

Skills

Customer service

Troubleshooting

Communication

Microsoft Office (Word, Excel, PowerPoint)

Problem-solving

Education

Currently enrolled CCU student

Tools

CCUprint

Moodle

Job description

Coastal Carolina University is looking for an Information Technology Assistant (Student Assistant) to support students and faculty in addressing software and technology-related inquiries. Responsibilities include troubleshooting hardware and software issues, maintaining a clean computer lab environment, and assisting users with various applications. This student position requires excellent customer service skills and the ability to navigate university resources. The role offers flexible hours, making it suitable for schedule adjustment around classes.