IT Help Desk Specialist: Fast, Friendly End-User Support

Aquarius Professional Staffing; Seville (OH); On-site; USD 43,900 - 45,000; Full time

Job summary

A reputable staffing agency is seeking a Help Desk Specialist in Seville, OH, to support IT operations for a leading financial institution. Responsibilities include troubleshooting hardware and software issues, responding to support requests, and ensuring efficient computer operations. Candidates should have an A+ certification and 1-2 years of relevant experience. The role offers a salary range of $43,900.00 - $45,000.00 per year.

Qualifications

• 1-2 years of related experience with basic computer hardware.
• Familiarity with Active Directory for user environment.
• Knowledge of Windows XP and current operating systems.

Responsibilities

• Ensure proper computer operation for end users.
• Receive and document IT problem calls/emails.
• Resolve associate workstation hardware and software issues.

Skills

MS Certification A+

Experience with desktop systems

Exceptional written and oral skills

Proven analytical and problem-solving abilities

Job description

A reputable staffing agency is seeking a Help Desk Specialist in Seville, OH, to support IT operations for a leading financial institution. Responsibilities include troubleshooting hardware and software issues, responding to support requests, and ensuring efficient computer operations. Candidates should have an A+ certification and 1-2 years of relevant experience. The role offers a salary range of $43,900.00 - $45,000.00 per year.