IT Help Desk Intern — Paid MSP Summer Experience

ATB Technologies; Chesterfield (MO); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid internship

Lunch two days a week

Award-winning culture

Job summary

ATB Technologies in Chesterfield, MO seeks a motivated student for a 12-week Summer Internship on our Help Desk team. The paid internship offers hands-on IT support exposure, ticketing workflow, and client communications.

You'll shadow other departments, observe project scoping and implementation, and work 40 hours per week on-site at our Chesterfield office, with an anticipated start on 2027-05-17 and end on 2027-08-06.

Qualifications

• Enrolled in a college/university IT program.
• Strong communication skills and eagerness to learn in a fast-paced environment.
• Willing to work 40 hours per week on-site in Chesterfield, MO.

Responsibilities

• Provide technical support for client systems, software, and hardware.
• Respond to incoming support requests with professionalism and clear communication.
• Document issues and resolutions thoroughly in our ticketing system.
• Monitor and troubleshoot systems, including desktops, servers, firewalls, and networking equipment.
• Assist in identifying and implementing solutions to customer issues.
• Participate in follow-ups and elevate issues internally when needed.

Skills

IT Support

Windows & Mac

Customer communication

Teamwork

Education

Pursuing IT-related degree

Tools

Ticketing system

Job description

ATB Technologies in Chesterfield, MO seeks a motivated student for a 12-week Summer Internship on our Help Desk team. The paid internship offers hands-on IT support exposure, ticketing workflow, and client communications.

You'll shadow other departments, observe project scoping and implementation, and work 40 hours per week on-site at our Chesterfield office, with an anticipated start on 2027-05-17 and end on 2027-08-06.