IT Help Desk & Administrative Coordinator

STI; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

STI in Indianapolis, IN is seeking a capable office and IT support professional who can blend helpdesk duties with administrative coordination. The role requires a hands-on approach to resolve IT issues and manage scheduling, travel, and document processing.

You should have an associate degree or higher in IT or business administration, relevant certifications, and 5–7 years of experience in helpdesk or admin support. Proficiency with Microsoft Office, SharePoint, and VPN access is expected.

Qualifications

• Associate degree or higher in IT, Business Administration, or a related field.
• Certifications relevant to industry are a plus.
• Equivalent combinations of education and professional experience (minimum 5–7 years in helpdesk and administrative support roles) may be considered in lieu of formal degrees.

Skills

Helpdesk experience

Communication skills

Calendar management

Multitasking

Attention to detail

Customer service orientation

Independent work

Education

Associate degree or higher in IT/Business Admin

Relevant industry certifications

Tools

SharePoint

VPN

PO systems

Microsoft Office

Outlook

Excel

PowerPoint

Job description

STI in Indianapolis, IN is seeking a capable office and IT support professional who can blend helpdesk duties with administrative coordination. The role requires a hands-on approach to resolve IT issues and manage scheduling, travel, and document processing.

You should have an associate degree or higher in IT or business administration, relevant certifications, and 5–7 years of experience in helpdesk or admin support. Proficiency with Microsoft Office, SharePoint, and VPN access is expected.