IT Hardware & Asset Technician

City of Garland; Garland (TX); On-site; USD 48,000 - 66,000; Full time

Job summary

The City of Garland is seeking a Hardware Technician to provide technical support for Windows desktops, laptops, and iOS devices while managing technology inventory. You will configure, deploy, and replace devices to ensure timely availability for City departments.

Responsibilities include enrolling devices, documenting work in the ticketing system, conducting inventory audits, decommissioning equipment securely, and ensuring asset records are accurate. A valid Texas driver license is required.

Qualifications

• Windows desktop and laptop support.
• iOS device familiarity.
• Ability to document work and manage inventory.

Responsibilities

• Set up, configure, deploy, and replace devices for daily operations.
• Install OS and applications; verify functionality before use.
• Enroll and manage devices using endpoint tools.
• Document work in ticketing system and communicate with users.
• Maintain asset records and perform inventory audits.

Skills

Windows support

iOS devices

Asset tracking

Ticketing system

Endpoint management

Education

High School Diploma or GED

Equivalent education/experience

Tools

Ticketing system

Endpoint management tools

Asset tracking systems

Job description

The City of Garland is seeking a Hardware Technician to provide technical support for Windows desktops, laptops, and iOS devices while managing technology inventory. You will configure, deploy, and replace devices to ensure timely availability for City departments.

Responsibilities include enrolling devices, documenting work in the ticketing system, conducting inventory audits, decommissioning equipment securely, and ensuring asset records are accurate. A valid Texas driver license is required.