Device Deploy & Asset Inventory Technician

City of Garland; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

City of Garland is seeking a Hardware Technician to provide technical support for Windows desktops, laptops, and iOS devices, while managing the technology inventory. The role focuses on configuring and deploying devices, fulfilling equipment requests, and maintaining accurate asset records to ensure reliable services for City departments.

Qualifications include a High School Diploma or GED and 3 years of related experience (or an equivalent combo).

Qualifications

• High School Diploma or GED required.
• 3 years related experience OR an equivalent combination of education and experience.

Responsibilities

• Set up, configure, deploy, and replace devices for daily operations and replacement or expansion projects.
• Install operating systems and approved applications, apply updates, verify device functionality before returning equipment to users.
• Enroll and manage devices using the organization's endpoint management tools.
• Document work in the ticketing system, communicate progress to users, and escalate issues as needed.
• Receive equipment and verify accuracy against orders, inspect for damage, report discrepancies.
• Maintain asset and inventory records including assignments, stock levels, warranties, and disposal status.
• Conduct regular inventory audits and reporting to verify record accuracy and resolve discrepancies.
• Inspect and verify equipment returned to the warehouse, update status, and restock for reuse.
• Prioritize and fulfill equipment and supply orders for daily operations and expansion projects.
• Process incoming/outgoing material requests and provide guidance on inventory availability.

Skills

Windows OS

iOS devices

Asset tracking

Inventory control

Communication

Ticketing systems

Education

High School Diploma or GED

Tools

Ticketing system

Endpoint management

Asset tracking system

Job description

City of Garland is seeking a Hardware Technician to provide technical support for Windows desktops, laptops, and iOS devices, while managing the technology inventory. The role focuses on configuring and deploying devices, fulfilling equipment requests, and maintaining accurate asset records to ensure reliable services for City departments.

Qualifications include a High School Diploma or GED and 3 years of related experience (or an equivalent combo).