IT Hardware Asset Analyst

Intellibee Inc; Petersburg (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Intellibee Inc. is seeking an IT Hardware Asset Analyst to join our Petersburg, VA team. You will manage the lifecycle of IT assets, ensure accurate ticketing, and produce regular asset reports for stakeholder review.

You will coordinate asset transfers, monitor ITSM queues, and assist with IMAC and PC refresh activities. Strong Excel skills and familiarity with software licensing are essential to succeed in this role.

Qualifications

• IT Asset Management experience required.
• Hardware Inventory Management experience required.
• ITSM/Ticketing System experience required.
• Proficient in Microsoft Excel.
• Asset lifecycle management experience.
• Software license management experience.
• Inventory auditing experience.
• Must be able to lift 50 lbs as part of duties.

Responsibilities

• Coordinate transfer of IT assets between business units within 5–7 business days.
• Generate, distribute, & review weekly IT asset management reports.
• Complete ITSM tickets within 7–10 business days.
• Monitor the ITSM IT Asset Management queue daily.
• Update notes to capture lifecycle details of tickets clearly.
• Assist with ITAM queue management.
• Assist with Asset IMAC and PC refresh processes.
• Perform periodic inventories and track locations, changes, and incidents.
• Track warranties, maintenance agreements, leases and vendor contracts.
• Assist in software license tracking and periodic software audits.
• Assist in reconciling software repositories with ISO approvals.

Skills

IT Asset Management

Hardware Inventory Management

ITSM/Ticketing System

Microsoft Excel

Asset Lifecycle Management

Software License Management

Inventory Auditing

Lifting 50 lbs

Job description

IT Hardware Asset Analyst, Petersburg, VA, US

Technical Support 3/IT Hardware Asset Analyst

• Coordinate the transfer of IT assets between business units with 5 to 7 business days.
• Generate, distribute, & review weekly IT asset management reports.
• Complete ITSM tickets within 7 - 10 business days.
• Monitor the ITSM IT Asset Management queue on a daily basis.
• Updating notes with clear and accurate information to insure that the life cycle of the ticket accurately captured.
• Correctly Managing ITAM Queue
• Assist With Asset IMAC and PC Refresh process
• Perform periodic inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support for the Technology Services department
• Track and maintain copies, Hardware warranties, maintenance agreements, and lease and vendor contracts to include contract expirations.
• Assist in tracking and maintain software licenses Perform periodic software audit of installs on desktops, servers, network equipment.
• Assist in the Reconcile process of Software repository with ISO Approval list on a semiannual basis.

Skill Matrix

• IT Asset Management Required 2 Years
• Hardware Inventory Management Required 2 Years
• ITSM/Ticketing System Required 2 Years
• Microsoft Excel Required 2 Years
• Asset Lifecycle Management Required 2 Years
• Software License Management Required 1 Years
• Inventory Auditing Required 1 Years
• Must be able to lift, pull or push 50lbs as a regular part of the job duties. Required 1 Years