IT Governance & Compliance Analyst

Core BTS, Inc.; Manorville (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

NRI North America is seeking an IT Governance and Operations Analyst to join our professional services team onsite in Suffolk County, NY. You will translate complex workflows into clear policies, align with NIST frameworks, and lead user access auditing to enforce compliance.

You will work with IT leadership to define scope for projects, track milestones, and maintain comprehensive SOPs and governance documentation across client environments.

Qualifications

• 1-3 years of experience as an IT Operations Analyst, IT Security Analyst, or GRC Analyst.
• Experience supporting technical projects, including requirements gathering, milestone tracking, and stakeholder communication.
• Exceptional technical writing skills, including experience creating SOPs, policies, and process workflows.
• Exposure to or foundational understanding of security and compliance standards, such as the NIST Cybersecurity Framework.
• General administrative experience with cloud platforms, identity management, and SaaS applications.
• Knowledge of MFA platforms and identity management protocols.

Responsibilities

• Develop and maintain technical policy and compliance documentation aligned with NIST frameworks.
• Author, refine, and support enforcement of core policy and operational documents such as Acceptable Use Policy (AUP), Disaster Recovery Plans (DRP), Incident Response Plans (IRP), IT Safety Plans, Password and Authentication Policies, and Chromebook and Mobile Device Governance Policies.
• Standardize and document end-to-end onboarding and offboarding procedures for staff and technicians.
• Build and maintain a comprehensive software, user, and responsibility chart that maps system access and operational ownership across active software platforms.
• Document technical workflows and standard operating procedures (SOPs) to support consistent service delivery.
• Assist with the rollout, tracking, and enforcement of Multi-Factor Authentication (MFA) deployments.
• Conduct routine user access audits across software applications and administrative portals to support compliance and privilege management.
• Identify gaps in account provisioning, access controls, and policy compliance, and remediate risks with management.

Skills

IT governance

Technical writing

Requirements gathering

Stakeholder comms

NIST framework

Tools

Cloud platforms

Identity management

SaaS applications

Job description

NRI North America is seeking an IT Governance and Operations Analyst to join our professional services team onsite in Suffolk County, NY. You will translate complex workflows into clear policies, align with NIST frameworks, and lead user access auditing to enforce compliance.

You will work with IT leadership to define scope for projects, track milestones, and maintain comprehensive SOPs and governance documentation across client environments.